GWC WarrantyReviews of gwcwarranty.com

My engine on my truck is covered yet the warranty only covered $150 out of the $1,900 it costs to repair the engine problems at the actual dodge dealership. This warranty company is a scam!! 💯 do not purchase any warranty from them because they will not pay the costs that are in the contract. Fraud and scam

This warranty is way too expensive, and doesn’t cover hardly anything! I paid the same price for head to foot warranty, and never had to come out of pocket through ethos, GWC charges the same and we were only able to get powertrain plus, not head to foot warranty, the first time I took my car in it was “covered under warranty” but my out of pocket was still $1400!!! Just took it in again, and it was “covered under warranty” and still paid almost 1k!!!! If it’s covered it should be exactly that! Covered! Just horrible shop for your own warranty DO NOT USE GWC

Garbage warranty!!!!! The oil filter housing on my jeep is cracked! Not a wear and tear issue!! Multi times I’ve tried to use this warranty and they denied everything! Waste of money!

I've been on the phone for over 30 minutes, and still no one has answered! Let me guess—you'll just give me the same phone number again in your response and tell me to call back. I will be contacting an attorney to help me recover my money. This level of customer service is completely unacceptable!

Extremely disappointed in the warranty purchased with this company. Unable to help when I needed it. Now they're saying the car has too many km's so it will not longer be covered. Please be carfeul and read the fine print with this company. Will not be taking a guarantee with them again.

This is the worst company I’ve ever dealt with. I needed a new transmission. They ordered from a company that refurbishes transmissions. It’s been four months. My car is still in the shop after the third transmission each time the transmission showed up. It was bad. The poor mechanics had to install the transmission and then take it back out and wait for six weeks for a new transmission this happened three times I’ve been without my car for four months. They only reimburse you up to $250 for a rental car unless you put in for an extended rental I put in for an extended rental because I had two different rental car receipts one for $227 and one for $77. They would only cover the one receipt. So now they had to pay a mechanic to install and take out a transmission three times because they tried to save a dollar buying a transmission from a Shawty company and as of today, they are finally paying for a new transmission. Bottom line is they tried to save a dollar and ended up spending thousands. My deductible is $250 but that’s only what they tell you it is because they don’t wanna pay the rates of a mechanic. They have their own limit of what they will pay for the hourly rate of a mechanic and believe me it’s much lower than the typical mechanic so my 250 deductible has turned in 2000s of dollars and they’re trying to screw me out of a $77 rental car receipt. This is the worst company and I suggest you never use them.

I wish zero stars were an option. Saying they have bad customer service implies they have customer service, which they do not. I had questions on the handling of my claim, of which they only covered about 50% when the warranty clearly should have covered 100%. The rep that I got on the phone spoke over me, wouldn't let me finish asking my questions and was basically a bully, just like the rest of the company. Uninformed, the call center is basically as useful as a garden variety FAQ, bunch of canned phrases, and information no one asked for/needs. They are exactly why no one raves about an extended warranty, they know they have you bent over a barrel, you need your car back, and it does not matter to them, they got your money already. EDIT TO ADD: This "response from the owner" is nothing more than lip service for their online image. They already have your money, so there’s no real incentive to make anything right. They position themselves as a warranty company, yet they’re second-guessing a mechanic with 35 years of experience and directing him to install questionable, used parts. GWC refuses to cover new parts, hiding behind contract language—again, because they’ve already been paid. You’re also blocked from speaking to anyone with actual authority. Everything goes through call center reps who lack the expertise to address the issue, and any request for additional information has to be submitted in writing—essentially a polite way of saying, “please go away, we already have your money.” I paid the full asking price for this warranty, and now I’m still out an additional $4,800 for repairs. This “extended warranty” has proven completely worthless—save your money and don’t make the same mistake I did.

It is not a simple process filling a claim. My truck has been in the shop for a month. After being in the shop for 3 weeks,It took them an additional week to send the inspector. Which should have only took 24 to 48 hours. The people you talk to on the phone are very rude and have no answers, they dont even have a supervisor you can talk to. I want to cancel due to poor customer service and they won't let me. They cover a rental for 5 days @ $50 a day, but that dont help when your in a rental for over a month, @ 100 a day.For what I paid for the warranty and my rental, I could have paid for the repair and would of had it back first week. LONG STORY SHORT I DO NOT RECOMMEND THIS COMPANY. YOU WILL BE IN DEBT BEFORE ITS AĹ OVER. NOTHING WAS SIMPLE.