GunzonedealsReviews of gunzonedeals.com

I tried to purchase a gun from these guys and used a coupon code from a Youtube video. Look up the iv8888 video Stribog SP9A3G 9mm Carbine. I can't post links in this. They waited 3 days to send me an email saying the item I wanted was no longer in stock. I had already ordered some accessories for the gun, and this was extremely inconvenient. These guys drop ship, and it's a safe assumption they'd forgotten about the coupon code. It likely would have cut into their profit enough to make them lose money. That's not my problem. Rather than honor the coupon or at least attempt to find some alternative, they canceled my order. If they made some attempt at making this right, I'd give them more stars, but they forced the cancellation on me. Oddly enough, if I were to cancel an order, they would charge me a restocking fee. There's a lot of gun sellers on the internet. I would look somewhere else. P.S. They also later claimed I tried to defraud them with a fake coupon code. This is a flat out lie. It was the code from the video. It worked. They'll probably respond to this with more lies.

Just spoke with their co-owner Mr. Geimer who explained to me that “he didn’t owe me anything”. With a customer facing individual like this it is obvious were all of the problems originate from. I deal with difficult people all of the time. I customer who simply wants a questioned answered is not being unreasonable or maybe they are? With all of the other vendors on the Internet I won’t be going back to these guys. Very, very ugly experience.

Was able to get the firearm that I wanted a very reasonable price. They have even help out with out of stock items...great customer service.

Order # ending in: 8942 Just ordered from them for the first time despite reading a whole bunch of reviews, a lot of which were not the greatest. Negative reviews about lack of customer support, extremely slow shipping and showing in stock but out of stock items. I am a gun dealer in New York State and order quite frequently from various distributors. Gunzonedeals.com had 2 guns I needed at a real good price so I took a chance. I place an order for over 1500.00 in 2 handguns. Being paranoid after reading the reviews I emailed them twice over the next two days with shipping/inventory concerns. My emails were promptly answered within an hour or two. My firearms were shipped within 5 days and had both handguns in 7 days exactly as described by both GZD.com and Heckler and Koch. Maybe slow shipping by Amazon standards but normal shipping times that I grew up in. I have not one complaint about GZD.com, Flawless, easy transaction. I will be using them again. Thank you.

Order from them often. Never had an issue. Great prices and fast shipping for firearms.

Absolutely worst company I have ever dealt with. Terrible customer service and SHADY ASF! Stay Away.

They're basically legalized "scammers". They charge your card, then ignore you until they can find someone cheaper to drop-ship. If you try to cancel the order, they fight tooth & nail, and eventually charge you a 10% "restocking fee" for a product they never held in the first place. Edit: No, I will not provide my name as used on the order. You have traumatized me enough.

Phone number is just recording telling you to email them. Address is not a real business, they operate online only. Through email, they give quotes that seem too good to be true. Often, they are. Your $ is taken from your card within seconds of ordering, if/when you receive your merchandise is a different story. The moment you click purchase, you're out 10 percent of the purchase price no matter what. They tell you this is their policy you agreed to even though no such policy is mentioned when agreeing to the purchase, or when given quotes through email. Since the majority of customers are sent to their site from wiki arms or other search engines/sites, they are able to make a lot of $ off the 10% clause. BBB has nothing but horror stories of customers canceling because product doesn't ship weeks later, so they cancel, and the 10% is taken. Reports of bait and switch tactics are also common. The replies to the complaints on BBB show the demeanor of the owners as well as prove they rely on that 10% fee more than repeat business, as they fight with/talk down to/threaten those who file complaints. Do yourself a favor and go with someone more reputable and who's phone number works.