GunzonedealsReviews of gunzonedeals.com

Terrible company that appears to have been shut down likely due to their terrible practices… angry owner who can’t own up to businesses mistakes, bad look Andrew. (Pretending to be customer service lol)

Update 1/14/2026 As you can see by the Gunzone response they don’t care, even a little. That was their attitude right from the start. Any reputable company will want to figure out what went wrong and try to fix it. I have them plenty of opportunity to do so before posting a negative review. Here is the description from their website for the fun I bought, which Andrew sent me the link so he could prove he was right. In fact, he proved he was wrong. Anyone can go to Foxtrot Alpha and read their description of the polished finish. It is very nice. Here is Gunzone’s description of the gun’s finish. Materials: The AF1911-ROMULUS features a SUS416 stainless steel slide and frame, enhanced with a polished black Diamond-Like Carbon (DLC) finish, providing exceptional resistance to wear, corrosion, and abrasion. It contains the word polished. I think the Attorney General should investigate their business because it seems like bait and switch. Here is what polished means: Mirror-like, high-gloss black appearance – noticeably shinier than standard black nitride or matte DLC • Extremely hard and wear-resistant – DLC is harder than traditional finishes, resisting holster wear and surface scratching • Low coefficient of friction – smoother cycling, reduced drag on moving parts • Corrosion and chemical resistance – protects the steel from sweat, moisture, and harsh environments • Deep, jet-black color that maintains its polish over time rather than dulling quickly Here is how Andrew, in his email, explained it: This is the natural appearance of the DLC coating, and it will not appear any shinier unless oil is applied. All images on our website accurately reflect the firearm’s non‑oiled finish. If you would like to keep the firearm, please let me know before 5pm EST. Otherwise, we will proceed with submitting the RMA and issuing a return label to your FFL. Thank you, Andrew I ordered an Alpha Foxtrot Romulus with a polished finish. When I went to pick it up at my FFL I found that I had received the satin finish. The FFL tried calling gunzone but no one answered. I tried and received the same result. I hung around for an hour waiting for them to call back. Finally, I left the gun there and went home and emailed and called again. No response. It was a week before I received an email response. They said I received the right gun but if I wanted to return it that there would be a 25% restocking fee. Basically, the was them telling me to “F” off. I responded saying I ordered the polished finish and cc’d my FFL. They responded with a link to the description of the gun I ordered. The description said it was the polished version. So they proved me to be correct but stopped responding. I was dealing with Andrew. Next, I called Alpha Foxtrot. They picked up in the second ring and I explained to Andy what had transpired. I figured they would want to know what one of their distributors was doing. He agreed that it was resiculous and told me to send this in an email. I sent an email to him and copied my FFL and Andrew at gunzone.com. I thought Andy would be helping me now. Instead, his just said that according to the serial number, I received the satin finish. We all knew that already because that is the problem. So, I ended up taking possession obviously, I’m not paying 25% of the purchase price for nothing. Needless to say, I do not recommend gunzone. I received a marketing email from them recently. It had a Walther PDP pistol for sale with a description of having a 16” fluted barrel. They obviously have problems.

I shop around on gun.deals.com and seen pistol that seemed like great deal which was exodus 9mm with two magazines and I placed the order that showed online and even read the description it said two 15 round magazines like shown in picture. I placed order and it for some reason it took days to fulfill order and then I received order weeks later and got with only one magazine. I emailed company and lady was rude saying description shows one magazine and I told her because you took long to fulfill order and she said they don’t go what they advertised on pictures because I sent her pictures what they advertised and she said they go what they put in description not what they advertised. I was expecting her to say w will ship another magazine but she said there’s nothing there going to do about it. I would never buy any firearms for them ever and advise people to be aware and not buy from them

GZD has low prices, and seems like a good thing, however I tried to buy 3 Kimbers for over a week, and got nowhere! Very poor customer response, they never reply or call back! They have a website that doesn't work properly. The prices of the gun went up after it was in my cart. I sent several emails with no response. Fortunately, I never got to the payment step (although I tried and tried). Save your aggravation and shop elsewhere! EDIT: If GZD responded to sale problems as fast as a bad review, perhaps they wouldn't have bad reviews! I still have no response regarding website problems, and the issues were not credit related, ALL the issued were GZD related problems! All I wanted were some guns!

I tried to purchase a gun from these guys and used a coupon code from a Youtube video. Look up the iv8888 video Stribog SP9A3G 9mm Carbine. I can't post links in this. They waited 3 days to send me an email saying the item I wanted was no longer in stock. I had already ordered some accessories for the gun, and this was extremely inconvenient. These guys drop ship, and it's a safe assumption they'd forgotten about the coupon code. It likely would have cut into their profit enough to make them lose money. That's not my problem. Rather than honor the coupon or at least attempt to find some alternative, they canceled my order. If they made some attempt at making this right, I'd give them more stars, but they forced the cancellation on me. Oddly enough, if I were to cancel an order, they would charge me a restocking fee. There's a lot of gun sellers on the internet. I would look somewhere else. P.S. They also later claimed I tried to defraud them with a fake coupon code. This is a flat out lie. It was the code from the video. It worked. They'll probably respond to this with more lies.

Just spoke with their co-owner Mr. Geimer who explained to me that “he didn’t owe me anything”. With a customer facing individual like this it is obvious were all of the problems originate from. I deal with difficult people all of the time. I customer who simply wants a questioned answered is not being unreasonable or maybe they are? With all of the other vendors on the Internet I won’t be going back to these guys. Very, very ugly experience.

Absolutely worst company I have ever dealt with. Terrible customer service and SHADY ASF! Stay Away.

They're basically legalized "scammers". They charge your card, then ignore you until they can find someone cheaper to drop-ship. If you try to cancel the order, they fight tooth & nail, and eventually charge you a 10% "restocking fee" for a product they never held in the first place. Edit: No, I will not provide my name as used on the order. You have traumatized me enough.