Jake S.
Terrible and irresponsible
Terrible company that appears to have been shut down likely due to their terrible practices… angry owner who can’t own up to businesses mistakes, bad look Andrew. (Pretending to be customer service lol)
Gunzonedeals is listed under Adult Entertainment.
Gunzonedeals (gunzonedeals.com) has 16 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing16 approved reviews, newest moderated first
Jake S.
Terrible company that appears to have been shut down likely due to their terrible practices… angry owner who can’t own up to businesses mistakes, bad look Andrew. (Pretending to be customer service lol)
Chuck A.
Update 1/14/2026 As you can see by the Gunzone response they don’t care, even a little. That was their attitude right from the start. Any reputable company will want to figure out what went wrong and try to fix it. I have them plenty of opportunity to do so before posting a negative review. Here is the description from their website for the fun I bought, which Andrew sent me the link so he could prove he was right. In fact, he proved he was wrong. Anyone can go to Foxtrot Alpha and read their description of the polished finish. It is very nice. Here is Gunzone’s description of the gun’s finish. Materials: The AF1911-ROMULUS features a SUS416 stainless steel slide and frame, enhanced with a polished black Diamond-Like Carbon (DLC) finish, providing exceptional resistance to wear, corrosion, and abrasion. It contains the word polished. I think the Attorney General should investigate their business because it seems like bait and switch. Here is what polished means: Mirror-like, high-gloss black appearance – noticeably shinier than standard black nitride or matte DLC • Extremely hard and wear-resistant – DLC is harder than traditional finishes, resisting holster wear and surface scratching • Low coefficient of friction – smoother cycling, reduced drag on moving parts • Corrosion and chemical resistance – protects the steel from sweat, moisture, and harsh environments • Deep, jet-black color that maintains its polish over time rather than dulling quickly Here is how Andrew, in his email, explained it: This is the natural appearance of the DLC coating, and it will not appear any shinier unless oil is applied. All images on our website accurately reflect the firearm’s non‑oiled finish. If you would like to keep the firearm, please let me know before 5pm EST. Otherwise, we will proceed with submitting the RMA and issuing a return label to your FFL. Thank you, Andrew I ordered an Alpha Foxtrot Romulus with a polished finish. When I went to pick it up at my FFL I found that I had received the satin finish. The FFL tried calling gunzone but no one answered. I tried and received the same result. I hung around for an hour waiting for them to call back. Finally, I left the gun there and went home and emailed and called again. No response. It was a week before I received an email response. They said I received the right gun but if I wanted to return it that there would be a 25% restocking fee. Basically, the was them telling me to “F” off. I responded saying I ordered the polished finish and cc’d my FFL. They responded with a link to the description of the gun I ordered. The description said it was the polished version. So they proved me to be correct but stopped responding. I was dealing with Andrew. Next, I called Alpha Foxtrot. They picked up in the second ring and I explained to Andy what had transpired. I figured they would want to know what one of their distributors was doing. He agreed that it was resiculous and told me to send this in an email. I sent an email to him and copied my FFL and Andrew at gunzone.com. I thought Andy would be helping me now. Instead, his just said that according to the serial number, I received the satin finish. We all knew that already because that is the problem. So, I ended up taking possession obviously, I’m not paying 25% of the purchase price for nothing. Needless to say, I do not recommend gunzone. I received a marketing email from them recently. It had a Walther PDP pistol for sale with a description of having a 16” fluted barrel. They obviously have problems.
Response from GunzonedealsDec 30, 2025
Raymond, it’s concerning that you chose to leave this review under a false name, especially given that the claims you’ve made are not accurate. We responded to both you and your FFL within three hours of your initial messages. Your FFL also confirmed that you received exactly what you ordered. At no point did we use any profanity in our communication. We explained that the firearm is only manufactured in the finish you received, and whether it appears “shiny enough” is a matter of personal opinion. The manufacturer likewise confirmed that your assumptions were incorrect, which is why you did not return the firearm. There’s no need for you to recommend us. Your have been banned from the website due to the disruptions and issues you caused.
Gerardo P.
I shop around on gun.deals.com and seen pistol that seemed like great deal which was exodus 9mm with two magazines and I placed the order that showed online and even read the description it said two 15 round magazines like shown in picture. I placed order and it for some reason it took days to fulfill order and then I received order weeks later and got with only one magazine. I emailed company and lady was rude saying description shows one magazine and I told her because you took long to fulfill order and she said they don’t go what they advertised on pictures because I sent her pictures what they advertised and she said they go what they put in description not what they advertised. I was expecting her to say w will ship another magazine but she said there’s nothing there going to do about it. I would never buy any firearms for them ever and advise people to be aware and not buy from them
Response from GunzonedealsDec 19, 2025
We’re sorry to hear that you’re unhappy with your order. We have contacted the third‑party site, Gun.Deals, and requested that they update their product description. As a clarification, when you visited our website to complete your purchase, the photos and product description displayed were accurate, and you proceeded to add the item to your cart and check out based on that information. That said, our offer still stands: you are welcome to return your order for a full refund
笑死吃屎,
GZD has low prices, and seems like a good thing, however I tried to buy 3 Kimbers for over a week, and got nowhere! Very poor customer response, they never reply or call back! They have a website that doesn't work properly. The prices of the gun went up after it was in my cart. I sent several emails with no response. Fortunately, I never got to the payment step (although I tried and tried). Save your aggravation and shop elsewhere! EDIT: If GZD responded to sale problems as fast as a bad review, perhaps they wouldn't have bad reviews! I still have no response regarding website problems, and the issues were not credit related, ALL the issued were GZD related problems! All I wanted were some guns!
Response from GunzonedealsDec 11, 2025
Unfortunately, we’re not able to resolve issues with declined payment methods directly. Please reach out to the customer service number on the back of your card for assistance.
T K.
Update/change to my original review: Trustpilot asks for detailed reviews. It took them about two weeks to ship me my order. They did not ship the bipod I ordered. They sent a cheaper bipod. The one I received was nice and at a good price, but I already had a similar one. I thought they may have had a pricing mistake since the one I ordered was around 50% of the regular price. I notified them the next day, and emailed them this email: "You shipped me a different ... bipod than the one I ordered. I’ve attached my order and a picture of the bipod I received. How should I return the one I received to you, and when can I expect the one I ordered?" I next sent this email: "If the price was incorrectly listed on your webpage, just let me know. It is obvious that you did not send me the item I thought I was ordering. Someone there knew this. Otherwise, you wouldn't have sent me a product so dissimilar from the one I wanted. I am not trying to rip you off and I understand that mistakes happen. The bipod I want is available at a different store at a decent price, and I will order it from them if you will pay for the return and give me a full refund. I need to know ASAP before they sell out." After no response, I pulled my offer They replied: " There is no restocking fee involved. We're currently awaiting a response from our drop ship distributor. Please know that no one is attempting to mislead you—it's likely a simple UPC or SKU mismatch on their end. You will be refunded for the item if the rest of their inventory is a match to what you received." I replied that if it was the correct price, then I wanted to be shipped the correct item. Then they said "our distributor was able to confirm today that the rest of their inventory was mislabeled today.", and they were giving me the refund. I asked if the bipod they didn't have was the one they were still selling on their website. His reply to me was: "As previously explained in detail, please re-review all the emails I’ve sent regarding this matter. We’ve submitted a request for the item to be removed from our distributor’s feed, which typically takes up to 24 hours to process. We cannot ship inventory that our distributor does not have, and no amount of aggressive behavior or threats will alter that reality. Please know that continued misconduct may result in a permanent ban from our website." I re-reviewed them, and then re-re-reviewed them. We exchanged other emails that I've not mentioned here. I want them to post my misconduct and aggressive behavior. They did suspend my account. GZD's response to my review does not provide any support for their claims. They are untrue. Instead of apologizing for their mistake and thanking me for pointing it out, I am accused of being inappropriate, threatening, and harassing, and they are blaming someone else for their error.
Deborah S.
This company is one of the best around. They take very good care of their customers and make sure they get the product on time. Nate, and his team are the best and very knowledgeable and very helpful. IF you ever need any thing take the time to go through the web site and give GZD a shot. I promise you will be glad you did.. Love these guys/Gals
Response from GunzonedealsSep 11, 2025
Thank you Ms. Simmons!
Steven S.
I was looking for a specific variation on a Weatherby Vanguard 22-250 (the "Badlands" edition). Gunbroker.com didn't have it, and I couldn't find it anywhere else. I stumbled upon Gunzonedeals.com and not only did that have it - but it was cheap, and they didn't charge sales tax. The gun came well packed, exactly as described, and the shipping to my FFL was lightning fast. I would recommend this vendor to others.
Response from GunzonedealsJun 18, 2025
Thank you Mr. Snow! We're thrilled to hear that you found the exact Weatherby you were searching for! We appreciate your recommendation and look forward to serving you again in the future!
Customer
I bought a couple of guns from GZD... after being a huge customer of Budsgunshop and purchasing a lot of guns for my collection... I decided to give GZD a try... so, I bought three guns from GZD with no problem because there was no need to do anything, the guns were sent to my FFL which was in their database with no issues and payment went well, which I thought I had found a better place to continue with my collection... the real misundestunding came when, latter I saw an offer for a Viridian red dot in GZD and bought it... it was sent to the wrong address and wrong zip code, according to USPS the package came with the wrong information, after some investigation found out was my fault because I put the wrong number and the wrong zip code in GZD website ( Tip: don't buy anything early morning if you don't have enough caffeine in your body) the package was returned and while we were back and for because the misunderstanding, I found out that also was an error in my method of payment, apparently my CC was and old one and I didn't updated. Andrew contacted me immediately and sent me the form to update my information. Now seems that everything is running smoothly again, my package is on route, and everything is going as well as the transactions for buying my gun here were. Too bad that soon I will not be able to buy here because my state will require a License to purchase and very likely will ban the purchase of ammo online too. So, before your state becomes another commie like mine, get what you need from these guys. They have the cheapest price online.
Response from GunzonedealsJun 10, 2025
Dear Anonymous Customer, An incorrect address entry can indeed result in delivery issues. For immediate assistance, please feel free to contact us at (260) 240-4647—this number is readily available on both our homepage and Contact Us page. Unfortunately, without a name or order number, we're unable to proceed further with support from this review. We do not have an employee named Julia at our company, so it’s possible you may have been in contact with a different organization. Update: Mr. Carlos Quintanilla, our team has responded to all of your messages and emails, with over 20 replies to date. Your credit card continues to be declined, and we have informed you of this. As this issue is beyond our control, we kindly ask that you contact your credit card provider using the number on the back of your card to resolve the matter. Once it is sorted, simply reply to any of our previous messages, and we will proceed with reshipping your order.