GUNNAR Optiks Reviews | Read Customer Reviews of gunnar.com

GUNNAR Optiks Reviews | Read Customer Reviews of gunnar.com

GUNNAR Optiks reviews

5,012 approved reviews, newest moderated first

Manny
Mar 1, 2024
cool glasses
cool glasses
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GodsOwn D.
Feb 29, 2024
Hopeful for this current go round with Gunnar glasses
The ordering experience was easy as it could be. The buy one get one deal was pretty sweet too, as I didn't even realize I qualified for it until I checked out and saw a second pair of free glasses in the cart. I've had Gunnar's in the past, but they didn't hold up too well. We'll see if these fair better. I'll do my best to take good care of them and only clean the lenses with microfiber clothes, etc. Peace!
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ALFRED C.
Feb 28, 2024
I just love the glasses.
I just love the glasses.
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Tom M.
Feb 28, 2024
The company was recommended by the…optician at eye doctor’s office
The company was recommended by the optician at my eye doctor office. Great pricing and good looking glasses
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Stéphanie B.
Feb 28, 2024
Great quality
Great quality. Fast delivery. Everything is as expected.
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Wish to remain A.
Feb 28, 2024
Had trouble understanding website and…
Had trouble understanding website and navigating it.
Response from GUNNAR OptiksMar 6, 2024
Hi there, Thanks for reaching out! Sorry if you felt our website was a bit difficult to navigate. Our Webdev team is actively working to change and rearrange our website to make it easier to navigate, so I'll be sure to pass along your feedback. Best wishes, Terry
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TERENCE F.
Feb 27, 2024
Communication was slow
Communication was slow. Processing was extremely slow. I still don’t know what I paid for vs what I received.
Response from GUNNAR OptiksMar 11, 2024
Hi Terence, Thanks for leaving us a review. Sorry to hear that you felt our communication was slow. We strive to respond to all inquiries within 24-48 hours. All small, but mighty team works as quickly as possible to address any and all issues. I saw that I confirmed that you were missing your free promotional item and I've gotten it shipped out separately. Let me know if you have any additional questions when you follow up! Best wishes, Terry
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Anthony D.
Feb 27, 2024
Glasses never showed up despite the…
Glasses never showed up despite the status rendered, "delivered..." Qué passa
Response from GUNNAR OptiksMar 6, 2024
Hi Anthony, I hope this message finds you well. I understand the concern about your missing package, and I appreciate your patience. To assist in locating it, I recommend checking with your neighbors and housemates, as sometimes packages are inadvertently delivered to nearby addresses or held by a neighbor. Good news, I see here that you purchased the route protection plan. If your Route-protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing. You can file your claim under the Route provided email. If you need help making the claim or need more information regarding this process, please don't hesitate to reach out. :) Cheers, Terry
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