GUNNAR Optiks Reviews | Read Customer Reviews of gunnar.com

GUNNAR Optiks Reviews | Read Customer Reviews of gunnar.com

GUNNAR Optiks reviews

5,012 approved reviews, newest moderated first

John M.
Apr 23, 2020
Very impressed with the quality
Very impressed with the quality, the glasses make it easier to look at the computer screens for extended periods of time without hurting my eyes, very fast international delivery. Highly recommended.
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Jaison R.
Apr 23, 2020
These are really good glasses. I'm in front of a monitor for long periods of time. The computer glasses have been great while at work.
These are really good glasses.
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NS
Apr 22, 2020
They’re comfortable
They’re comfortable, but are a bit more amber than I had hoped.
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Sarah
Apr 22, 2020
Wrong Item, Customer Support Not Reachable
I have purchased from Gunnar before with no issues. However, I ordered an item for a gift and when the receiver opened it, I was shipped the wrong item! Mistakes happen, so I called customer support 3 times and was sent to voicemail. I left a voicemail with my cellphone number and order number and was never reached out to. Additionally I emailed customer support to try and fix the issue and received no reply. I am still stuck without the right gift, and at a loss for what to do.
Response from GUNNAR OptiksApr 24, 2020
Hi Sarah, We absolutely understand the frustration you've had with receiving the wrong order and with reaching us! It is our understanding that one of our customer service team members reached out to you in order to get the correct pair of GUNNARs you purchased. We apologize for taking so long to help you fix your order and we hope to make it up to you by getting you the proper glasses quickly! Best, Team GUNNAR
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Jedsmond M.
Apr 22, 2020
Always quality
Always quality Always the best Always GUNNAR.
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JC
Apr 22, 2020
The support rep I had contact with was…
The support rep I had contact with was prompt, informative and assisted me quickly with my warranty return.
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Dimitrios M.
Apr 22, 2020
They arrived on time and delivery was…
They arrived on time and delivery was on spot. Only issue I faced ordering from the official website for Greece was that I faced custom fees of 120 EUR in order for me to get them. Try to purchase from a european distributor to avoid such huge Custom fees!
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Sameer
Apr 22, 2020
Gunnar Atherton order
Placed my order 256078 on 6th April, it's been 16 days and i'm yet to receive a response after having written emails seeking shipping update. Edit 1: Received response from Gunnar team.
Response from GUNNAR OptiksApr 22, 2020
Hi Sameer, We do apologize about the shipping issue, we have been having problems shipping to some countries due to the COVID outbreak. I assure you we have been working hard to contact the various shipping companies we work with in order to resolve this! It seems you've been speaking with Maxwell, one of our customer service members, about this issue. Please do not hesitate to reach out to our team for any updates on the status of this problem. Thank you, Team GUNNAR
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