GUNNAR OptiksReviews of gunnar.com

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The shopping went well. The rep was knowledgeable and helped me choose the product. I asked about getting my glasses before Christmas because I had to travel and my current glasses were broken. The rep said that he’d put a rush order and I would have my glasses for Christmas. Two days away I call to check up on my order, and to my disappointment am given a tracking number with an expected delivery date of 12/29. There goes my travel plans. I’m now very disappointed. Furthermore, I’ve been receiving emails with special offers that I’m being told I don’t qualify. Some double standard here.

Customer service reached out to me adjust my order for a frame that fit my prescription and was prompt. The product is of excellent quality.

Glasses were as advertised

Paid for father shipping just shipped yesterday, won't get it before Christmas

After being able to order there was no way to track my order. I never received a confirmation email but I did receive 3 emails after being charged saying I still had items in my cart and did I want to continue my purchase. I tried to create an account but it keeps telling me to follow the steps to complete in the email that I still have never received. At this point all I know is my card was charged but who knows if the purchase was really made or if I’ll actually receive anything. I guess I just have to wait and see if a mysterious package shows up one day.

Great optics and a complete match with price and quality. No foreign quality issues FOR SURE

Customer service reps responded quickly and efficiently to my requests.