GUNNAR Optiks Reviews | Read Customer Reviews of gunnar.com

GUNNAR Optiks Reviews | Read Customer Reviews of gunnar.com

GUNNAR Optiks reviews

5,012 approved reviews, newest moderated first

A
Jun 12, 2023
Overall a good/easy ordering…
Overall a good/easy ordering experience. Until I receive my order, this is the update so far.
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Anton L.
Jun 10, 2023
Great products
Great products! Great service!
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Schiltz M.
Jun 9, 2023
Not Worth the Expense or the plastic
Poorly explained features had me end up with a magnification on my glasses that caused me discomfort and vision issues. They have yet to issue my refund.
Response from GUNNAR OptiksJun 9, 2023
Hi Matthew, Thanks for your review. We do explain all of our lens technology in the Technology tab dedicated to explaining our lens types on our website. With regard to your order, we are currently still awaiting them to arrive before we can issue the refund. If you can reach out to us at [email protected] and follow up with your return tracking information, we'd be more than happy to continue assisting you. Best wishes, Terry
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Arthur H.
Jun 8, 2023
Gunnar did everything right
Gunnar did everything right. Product build and quality materials. Customer service and timeliness..perfect.
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Luis M.
Jun 7, 2023
Close call
I would have done a 5 star review but i almost fell for bug in the website. I was being redirected to paypal and then back to the website and good thing i decided to look at the price because all the sudden it went from a 120$ purchase to a 400$ price. So somehow between the rederection, something happen that my ordered was multiplied by 3. So please be careful, checkouts are speedy now in days and this could have been a stressful situation.
Response from GUNNAR OptiksJun 8, 2023
Hi Luis, Thanks for leaving a review. Sorry to hear you had some issues with our site. This is actually the first time I've heard of this bug. I've documented what happened here, but if you have any additional details you'd like to share with us, please feel free to follow up at [email protected]. Best wishes, Terry
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Barry H.
Jun 1, 2023
Great service and stylish quality…
Great service and stylish quality eyewear from Gunnar!
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Clarence M.
May 31, 2023
I haven’t gotten my glasses yet until…
I haven’t gotten my glasses yet until than y’all get to stars
Response from GUNNAR OptiksMay 31, 2023
Hi Clarence, Thanks for your review! This was actually a service review to ask about your experience with our previous interaction, not a product review. Your glasses have shipped and should arrive very soon! Best wishes, Terry
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Jim O.
May 30, 2023
1st Gunnar purchase
Negatives -Shipping took way longer than I expected. The 2 day shipping is a bit misleading when the product takes weeks to make. I wasn't expecting 2 day turn around, but I wasn't expecting 30 days either -no ability to call in and make changes. I entered the wrong PD and was concerned it was going to production before I could correct. I had to send an email and wait for a response Pros -The frames and lenses are high quality. So far they were worth the wait. -My insurance covered most of the cost (they are out of network)
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