GumroadReviews of gumroad.com

Scam website dont even buy anything here.

I purchased a book, but seller did not even upload it so I could download. Gumroad never gave me a refund. THis is how Scam works.

I would give zero stars if I could. I had a customer dispute their purchase of my product, which I clearly state on my checkout page that I don't give refunds. Gumroad responded and said I lost the dispute because I don't have a refund policy. Then a week later I discovered that my account had been shut down...with no warning or notification. The customer "support" just sounds like an AI bot writing me a canned email. It's horrible. Don't use Gumroad.

I’ve had three Gumroad accounts suspended without clear explanation. Despite multiple attempts to contact support, I received no response and my funds remain stuck. The lack of communication and transparency is extremely disappointing. As a creator, I trusted Gumroad to handle payments and support my business, but this experience has been frustrating and damaging. I cannot recommend Gumroad until their support and account management improve significantly.

I provided full proof that I was blocked by the seller within the refund period, yet Gumroad kept sending automated AI replies saying “contact the seller.” Now, they simply ignore my emails — not even a single human response. This platform protects scammers, not creators or customers. I’ve already reported this to FTC and my local bank.

Some of ther worst support I've ever received in my entire life. I keep having bot like responses even though ironically chat GPT would respond better. I randomly had lessons from 2 subscriptions stop sending me lessons despite being charged, the support refuses to help I've never had such poor quality support.

Piece of fraud shit, not a real company. Don't use!

Took my money with no product delivery