GumroadReviews of gumroad.com

A service worthy of commendation for its wide and free range of different content.

This is one of the best platform to use. It is both simple to navigate and easy to setup. After writing my long Ebooks, They have really helped me out publish them. They also have an amazing help center. I recommend you test it out

Gumroad is both very easy to use and yet it offers a lot of functionality. Excellent experience as far as I'm concerned.

A (Very) Huge Thank You to Gumroad.com - From All of Us (Internationally) at the Minor Ailments Project (minor.ie) ! We really do (genuinely) appreciate your (Absolutely) Excellent Service. However (most especially during this rather challenging COVID Pandemic Affliction) : Please urgently try to compassionately reduce your Gumroad Sales Commission to a Flat Rate of 1% (One Percent) ; as this would (most) definitely make you MUCH MORE FABULOUS !

Gumroad's support is fantastic, contrary to what I read on here. I had so many issues due to my own odd set-up (such as not charging customers for a couple of months and then restarting), and Steve and Earnest were extremely helpful with all my unusual requests. They even agreed to reinstate customers manually. I really felt like they went above and beyond. Even though I was doing things that were beyond the capabilities of the software, they tried to figure it out with me so that we could make it happen for our customers. I was so impressed and grateful to them both.

I have started using Gumroad more than a year or two ago and it has been a breeze to sell my files that are too large for Etsy - Etsy limits file uploads to 2MB (which is fine for single digital products), but Gumroad has allowed me to upload files that are much larger, so I could bundle my products together. Once I started making sales, my account was in review for a little while, which is normal. But I have contacted them about how long it will still take, etc. and I have received an email in return quite fast and they've sent a proper response. My account was approved to receive payments soon after. Their support and email responses have always been good and fast, so I'm happy about that. One thing I don't really agree with is how the marketplace (Discover) works: to get your items listed in Discover, you need to have at least made sales of the product (which I have) and have at least one rating on the product (which I don't have, unfortunately). Most people, I have found throughout my years of experience of selling digital products, don't leave reviews - especially if they are satisfied with a product. Nonetheless, I'm sure someone will leave a review on one of my products someday... I'm not really depending on Discover that much, because I drive my own traffic to my Gumroad listings, but it's a bonus to have. Anyways, I still love Gumroad and plan to stay with them for a while longer, because its so easy to use and I like all the features, analytics and prompt payments.

I’ve recently started to use Gumroad and was delighted to find one place that met all of my needs eg website, email collection, email autoresponder, shopping cart, blog and online store. I can’t believe how inexpensive and affordable it is - I definitely think it’s the cheapest online for what it offers. And the usability is really easy and simple too. Also the domain set up was easier than normal as they find your site and link it on their end . Also really happy that they deal with all the email laws and regulations. Customer service is great and I normally get an answer within a day. I also like the explanations on the site - it sounds human and not like a company like Fb where they really don’t care about you, and you can’t get hold of anyone if you have a problem. As someone buying from the site, the process is super fast and easy. The only feedback I have is to improve the look and layout of the post page and make it easier for people to skim over the different posts or find the ones that they are interested in rather than scroll through each full post. But I think this is a fairly new feature and hopefully they will improve it. All in all, I highly recommend Gumroad.

Time to be an adult and confess! I gave Steve the customer service manager thee most difficult time EVER and he not only survived the hard time I gave him, but he conquered every complaint I threw at him and redeem the Gumroad trust I lost. Someone give this man a pay raise!