GumroadReviews of gumroad.com

This company steals your information and just gives it to everyone! Worst type of company to get involved with!!!

Without ever understanding why and without gumroad being able to explain it to me, my transaction was considered fraudulent, my account was blocked, and I was never able to recover the amount of my sale. Gumroad told me my client will be refunded. But nothing was happening. Afraid that gumroad would keep everything, I had to fight by sending several emails for my client to be refunded. Then I had to fight with my client to get him to agree to make me a transfer again (without going through gumroad this time, let's do it right), even though my service had been delivered for several weeks. In short, horrible experience with gumroad. If you want to do good business, do not use gumroad. In addition, Gumroad applies significant fees to both the seller and the buyer. What a bad joke!

If GumRoad/Steve is involved, DON'T PAY. It's probably a bad product to begin with if they use Gumroad because they are utterly unreliable. Flume uses them for their payments, and the app has never worked. So I wanted a refund and after spending so much time chasing them with barely any response, they said they can't do the refund because it's past the six month window, which was never advertised in Flume nor Gumroad's website. It's as if they wanted me to wait on purpose. Stay clear!

My account was suspended for no reason and now all money I got in the balance will be refunded to my customers which I spent money and time for them. When I sent email to Gumroad support, all they can do is send an automated response that basically translate as: "We don't care about you, all money will be refunded to your customers, now go found an alternative! Totally a joke.

Fraud Website used by fraud peoples to sell products and things never buy anything either its a product or service.

Stay away. I thought Gumroad would be great way to pay influencers on Instagram and FB with a CC for marketing posts. The advice they gave me was "stop paying people for this stuff". It is clear from the answer from their support team that this is not a company that prioritizes customers. All I did was ask that I had some reason to believe a transaction I made could be not valid given the person I paid was not replying. Their answer was the least professional one I've seen in a while. Someone in their customer support team is really bitter about something, and is taking it on their customers. Happy to provide a screenshot with proof of their interaction with me if any potential customer is thinking on doing business with this company.

Worst platform ever don't work with Gumroad. I joined gumroad few months back. I have 3 products in my store. Last month one product make 1sale and this month same product make 2 sale. Product cost is $20 so total i earned $60. Excluding gumroad. Charges my account balance is $52. 10 days back one sale is refunded on next day my account was suspended. Then i mail the gumroad on next day they reply that was saying i'm doing fraud. Again i mail them and said that my products or complete genuine and not illigal and also i'm not doing any thing fraud and also I ask them if they need any proofs for my genuinity i will send them. But they don't reply anything. Next day my balance is $0.for this they said they send my amount to customers. This is the whole situation happened Now i have few doubts 1. Are they really check my product? 2. How An unknow person can decide my business? 3. They send balance amount to remaining customers but i lose 3 products what about that? 4. Why they send my balance amount to customers without my permission? 5. Is this refunds are real? 6. If they problem with our genuineness then why don't they ask us for proofs for our genuineness. Yesterday i contact one of my customer through mail and ask him about refund he said he didn't get any money Then where is my money 🤔 And also ask him about product he said it was good. Gumroad take all our money with silly and nasty reasons. Once they get the money they don't respond for our mails.

Such a bad experience. When I look at companies like Squarepace or Amazon that provide such an amazing customer support and here, it is so different. My advice ? Go for another solution. Usually, I never leave a negative comment. Never. I never dislike even a youtube video ! This is the first time in my life that I am posting one. For your own serenity go for another solution.