Chris De S.
Scammers
Scammers! I cannot even change the payout method anymore and there's simply no option available to remove the payment method and add a new one. don't waste your time and money!
Gumroad is a platform that enables creators to sell products directly to consumers.
Gumroad (gumroad.com) has 410 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Showing 341 reviews with 1 star · Clear filters
Chris De S.
Scammers! I cannot even change the payout method anymore and there's simply no option available to remove the payment method and add a new one. don't waste your time and money!
Victor P.
I can't withdraw my money from 2 different accounts already. The bank withdrawal settings are not optimized correctly. + no customer service available
Al.FaroukGroup A.
It is the worst site I have ever worked on. Anyone who pays sells, but otherwise you will not sell anything for life. It is a bad platform
Cello
The main issue I’ve encountered with Gumroad is that the platform’s owner seems to prioritize his personal goals over those of anyone else. This approach has turned Gumroad into a hugely unreliable partner and made it an unpredictable platform. A loose cannon. A weak link in your business stack. In my years using Gumroad, I’ve faced several major issue: 1. Persistent bugs and UX/UI issues that remained unresolved for years. 2. A high incidence of chargebacks fraudulent buyers compared to my other platforms. 3. Sudden, and very significant Gumroad fee increases, with no appreciation for the highest-earning creators, especially those who were early supporters. Effectively, all top-tier quality quality creators were forced to leave in early 2023. These experiences suggest a focus on short-term gains at the expense of long-term creator relationships.
John S.
Im other victim to the gumroad scam sadly i lost over 10k and they don't even respond to emails. Avoid at all cost.
Tomi M.
scammers double charge me, i have proof of double charge on card, and in gumroad, their bot even acknowledges the double charge, but they wont give me refund, and when i harass them for it, i get blocked by the bot.
Ħugo Ż.
I subscribed to a creator about a year ago, and despite cancelling the subscription every month Gumroad tries to take money out of my account. Avoid them at all costs
steve S.
Can only agree with all the other 1 star ratings, utter scam of a company, theft at the very least