GumroadReviews of gumroad.com

I was a content creator on Gumroad and everything was great at the begining. I got the money every week no problem. eventualy, I notice some of my content fas unpublished. I try to find out the reason why and the bot keep telling me my content was violating their rules. I didn't understand. I make photoshoot story and 3D art. there's no sex or nudity in my content. I checkmark my content as Adult to try avoid trouble in the future. yesterday I publish a new story who use the word ''Cosplay'' apparently it's considered as ''Adult word'' i had to remove that from the title. i publish the story and later that day my account was permanantly banned. They don't explain what part is a problem or anything. you don't know where the problem is and can't try to fix it since... well you don't know what is wrong. I use Latex for my content as my villainess are dress in evil dark outfit. there's absolutely nothing in my outfit who would be inapropriate for a kid to see. seriously I enjoy at the begining their design, it was easy to follow the sell and the money i was making, but ion the end it turn to shit. I have to rebuild 2 year of content I post there somewhere else. Stay away from Gumroad an is AI bot.

Gumroad is a complete scam. They suspend accounts without valid reasons, make false accusations (e.g., claiming I sell adult content when I only sell food recipe eBooks), and worst of all, they refuse to release my hard-earned money. Their support is a joke. The AI bot tells you your payout has been processed, but it’s all lies. I’ve been waiting over a month for a withdrawal of my balance, and nothing has been done. No human agent responds, and their excuses are endless. If you value your time, money, and sanity, stay away from Gumroad. They are dishonest, have high fees, and clearly do not care about their users. This platform is a nightmare for creators. Don’t fall for their scam! Avoid at all costs!

Fees for creators way too high, bad UI, horrible customer service. DO NOT USE.

Lamentablemente, mi experiencia con la compra de una plantilla en C# de Kimtooflex no ha sido satisfactoria. Han pasado más de tres meses desde la compra y aún no he recibido el producto. He intentado comunicarme con el servicio al cliente, pero no he obtenido respuestas. Además, la atención que recibo a través del sistema de chat es automatizada y no logra resolver mis inquietudes. Espero que esta información sea útil para otros usuarios que estén considerando adquirir productos de esta empresa. Agradecería cualquier sugerencia sobre cómo mejorar la comunicación con ellos.

In the beginning things went well and I received weekly payouts for the products I sold on Gumroad. But about two months ago they stopped sending me money, even though there are earnings on my balance. All tries in contacting support have failed so far. I managed to get the annoying AI support to 'escalate my issue to a human' but never received a reply. They are just keeping my money. I removed all my products from Gumroad but kept the account active in the hopes of ever receiving my money. But at this point, I can only call the entire operation a scam.

I thought Gumroad was going to be great because the website is so easy to use. But, I published a book on Gumroad, and when I bought my own book and opened it on the app on my Google phone, I noticed a problem with the list of pages. There is no way to scroll to the first pages. I can only see the last 16 pages to choose from. What if a person wants to choose a page from the top of the list. There is no way to contact the Customer Service at Gumroad. So none of my issues can be resolved. There is no help button. Also my customer can't access her e-book anymore. I tried so much to find a way to contact Gumroad but found nothing. I think it will be shut down soon.

As we say in Australia yeah nah. Awful just awful and I was new to this process I keep getting notifications of sales yet I suspect its page visits. I hope its not sales because no money is going to my account nor am I nor have I ever received a payout. I tried unsuccessfully a few times to contact someone, anyone via email. Wouldn't waste your time.

One star, used to be a five star for me, however with this new AI support system, none of my issues could be solved, there seems to be no actual humans able to respond to support emails. Same issue a few months back, was solved in less than 10 minutes by an actual human. Beyond disappointed.