GumroadReviews of gumroad.com

Don't think of using their platform. I had a pretty bad experience with them compared to BMC and Patreon.

Purchased an ebook off the book of wisdom, got stiffed and no reply. Lesson learned...buyer beware

I used Gumroad to process credit card payments for my service, and the experience has been nothing short of a warning to others. After running five transactions, I realized I was receiving about 37% less than what my clients were paying. That’s not a minor fee—that’s nearly $1,000 in lost revenue. Yes, they mention there are fees. But what they don’t do is explain the full picture clearly. Between Gumroad Discover fees, standard platform fees, payment processor cuts, and possibly currency or location-related deductions, the actual amount taken out is nowhere near transparent. Calling it “fees” doesn’t change the fact that it feels like theft when you're not told what’s being deducted until it’s too late. I strongly advise other creators to read the fine print, do the math, and look elsewhere if you care about keeping the money you’ve earned.

This company is a joke. I purchased a religious/faith product and never received it. I didn't get any confirmation email or indication in my gmail account. I logged onto the site but the product thumbnail was there but the product wasn't available to download. They AI answer machine said I must have entered my email wrong. I found my email in the site profile and there. They asked for information that I never received upon my purchase. DON'T PURCHASE FROM THIS WEBSITE

I purchased 2 albums. One is apparently being censored by them even though they allow it to be listed. When I checked out with Paypal it told me on the final checkout screen that there was an issue with one of the purchases and my card was not charged. My card was charged for both purchases. However, Gumroad only e-mailed me one. Very very shady. I reached out to customer support. They have an AI that told me someone would contact me, but nobody contacted me. This fraudulent business should be shut down.

STAY AWAY. They will steal your money. GUMROAD has bad reviews for a reason. This company and it's Stripe partner have a reputation of suspended your account when payments/money are due to you. THIS IS THEFT

Bad service, even my files were lost at a fairly expensive price, regret registering on this site, and selling here, immediately delete the account, gumroad, the worst digital site

I went into using this site since i heard it was being used by big names in the art and animation industry, they were selling their courses and ebooks here, but as soon as i started selling my stuff, they randomly stopped sending me my payment on the payout date? with no email mentioning this to me? no notice? i had been getting paid and was doing well with my ebook on art, people were buying it, i was getting traffic, the analytics were working and were good, and all of a sudden, after a few weeks, bam, it just skipped payout dates to a future one, where is my money Gumroad? why didn't you notify me of anything? i asked your AI bot to explain this, but it's useless! i felt so betrayed and frustrated because that was my hard earned money, i put gumroad's links on all my marketing materials, please, be cautious when using this site, use a more trusted site like Amazon who speaks to their customers when issues arise, you may feel trapped when using this site if the payments just stop coming one day and there is no explanation as to why. As a small indie artist i am heart broken, the industry is already so harsh to us artists, and now the big platforms like these take advantage of us too, please fellow creators, be wary!