GuardsmanReviews of guardsman.com

Terrible terrible company, refused our claim and named a company we never even bought the sofa off.... terrible company stay clear......

We purchased two recliners at Belfort furniture and were talked into buying the five-year warranty which apparently covers almost any damage that can happen. We decided to purchase it even though it cost us $300, because the two recliners had a lot of moving parts: heating and automatic reclining etc. Recently, my husband noticed that a piece of metal had broken through part of the fabric on the side of the seat, so we filed a claim through Guardsman. On the claim form it asked when the damage was noticed, and my husband accidentally wrote10/2 instead of 11/2, and now they refuse to cover it because they say we did not notify them within 30 days. We called Guardsman to let them know of our error, but they would not even listen. They just shut him down at every turn ~so $300 wasted. SHAME on GUARDSMAN and SHAME on Belfort for dealing with such a company!

I strongly advise against doing business with this company or purchasing any of their protection plans. They will NOT honor their service commitments. I had an extended warranty for a gaming chair, and when I needed to use it, it turned into a nightmare. I tried reaching out multiple times with no response. When I finally got lucky and someone answered, they asked me to submit a claim. After waiting over two weeks for a response, they told me to "check with the manufacturer" instead. This is completely unacceptable and makes the extended warranty a total waste of money. They clearly have no intention of standing behind their products or services. Save yourself the hassle and frustration—stay far away from this company!

There website would not let me upload pictures I tried on more then one computer. I finally had to contact the place I purchased to get them to send over documents I put the date of when I noticed it. But since it took so long to upload they denied. I called so many time to dispute they were rude and sarcastic I lost my shit. WARNING DON"T WASTE UR TIME GETTING THIS PLAN THEY WILL DENY

Not worth the paper it’s written on don’t waste your money

a manufacturing fault there technician said and refused to repair the sofa, come on dfs you sell these plans to yours customers sort them out

I purchased an LG washer and dryer approximately nine years ago and I’ve been paying for the warranty for that through guardsman all these years this year I had a hardship and I wasn’t able to actually renew it in June 20 24 so I called them and explained that I’m having a hard hardship and if I called back in a couple of months, would I be able to do it if I got the money and the customer service representative told me yes. Push forward to October when I contacted them to say hey I’m able now renew my warranty on my LG washer and dryer while the woman told me that that can no longer be done. It had to have been done within two weeks of the due date.. I clearly explained to her that that’s not what the customer service representative told me when I called them and told them I was having a hardship and I told him I would be calling. Try to call back in a couple of months when I had money to do this so be very careful with what the Customer Service representatives are telling you because for me it was wrong and they should’ve re-updated my warranty and they did not beware of buying guardsmen insurance

i got the coverage on a couch because i have a pet, they just denied my claim and i quote "due to extent and accumulation of the animal damage".