GuardsmanReviews of guardsman.com

Scam. DO NOT WIRE ANY MONEY TO THIS COMPANY. One of the dining chairs broke as my wife sat on it - the legs simply gave way. There are stains on the others. Perfectly reasonable claims to make against a furniture warranty. Yet, they denied it. It's a scam. CONSUMER REGULATORS TAKE NOTE AND CLOSE THIS COMPANY AS THEY ARE COMMITTING FRAUD. They make you complete claim forms but have NO GENUINE DESIRE to actually do anything with them. Scam, scam, scam. Fraud, fraud, fraud. Fake, fake, fake.

An absolute SCAM!! NEVER buy warranty form them. I bought “performance” fabric that was not suppose to stain or rip and it ripped immediately and stains from HANDWASHING IT! They wouldn’t cover it under my 5 YEAR warranty and only have had this sofa for 3 years. They are a disgusting excuse for a business and should be shut down for fraud! This is not a real business, it’s a scam to get your money! Don’t EVER get the warranty. I have a sofa worth over $6k that is worth a damn and I’m gentle. Th worst company and it should be shut down and not allowed to scam people into sending them money!

Terrible company. SCAM, SCAM, SCAM. They do not honor warranties. Just read their reviews. The deny EVERY claim. Rude customer service and non-existent techs, as they don't actually go fix anything. We purchased a 5 year plan, and they won't fix an issue that happened in the first year. Cheats! They have zero integrity or morals. They get money for nothing.

They are a scam company. They do not stand by their policies and have zero ethics. Terrible customer service on the phone and no actual service as they denied my claim, under 1.5 years, even though I bought a 5-year protection plan.

They will not work on anything if it has had a problem for 30 days. Sofa started making a noise, then month later starts popping. call and submit a claim and denied because been making a noise over 30 days. this is a rip off. Don't buy this junk. I want everyone to know that they will find a loophole and cover nothing. If I could give them no stars I would.

I placed my first request for service 3 years after purchase. I contacted the furniture company to obtain the protection plan number and proceeded to call Guardsman. After talking to 3 representatives and getting a total run around, I asked to speak to a supervisor. I didn't get any better results. Do yourself a favor and skip a protection plan with this company. $300 out the window! If I could give this company a 0 stars I would.

This company is a cash grab and do not honour their contract. They find ways to profit without fulfilling their contractual obligation. It’s companies like this I hope go into receivership. Scumbags!

Terrible company we bought set of recliners from the gallery furniture the promise the c9ver any damage we paid over 700 end then they just fin any excuse to no pay anything saying they don't cover the damage parts