Gregg
Great management
The facility is always cook clean and the management is always extremely helpful and kind.
At Guardian Storage our mission is to be the premier source for self storage products and services. By utilizing the highest standards of design, development and management, we provide properties that consistently deliver satisfaction, value and peace of mind to our tenants. In doing so, we've created a company synonymous with quality, creativity, professionalism and excellence.We pride ourselves on providing exceptional customer service to ease you through any transition life throws your way. When you visit Guardian Storage you experience The Guardian Difference: Our People; Our Solutions; Our Safety; Our Expertise; Our Community Support; Our Environmental Responsibility and The Guardian Guarantee.
Guardian Storage (guardianstorage.com) has 196 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Gregg
The facility is always cook clean and the management is always extremely helpful and kind.
DJL
While the staff is usually very nice, I do have to say that the storage facility is filled with cockroaches. I've been renting a unit since last fall and within a few days my locker and my belongings were covered with roaches. I looked through my contract and it says that they don't cover any damages caused by bugs. Though, with as many as I saw just walking through the facility, you'd think they would at least have exterminators do a sweep every few weeks.
Response from Guardian StorageMar 9, 2015
Thanks for your review DJL! At all of our Guardian Storage locations we do have monthly pest sprays and inspections for bugs and rodents. I will be sure to report your incident immediately to the Property Manager so that they may have a closer look and resolve any issues. Thank you for your feedback so that we may improve our store and your experience.
Fred S.
the two Bobs (General Managers at Freeport Road location) are very customer oriented. The place is kept clean and well-lighted. We have used other temporary storage facilities, and this one is head and shoulders above any other we've tried.
Carole
I am totally satisfied with the facility & with the service. My only complaint is that the rate keeps increasing every year; therefore, I will be making arrangements to move to a different facility the next rate increase I get. That is the only reason for my 3 star rating.
David
Guardiam Storage areas are clean, neat, and temperature controled. It is a safe way to keep you property locked up until you need it.
Claire
Guardian storage was a great place to keep my belongings. It was easy to set up, the manager was extremely helpful and friendly. The facilities are clean with excellent security. They have convenient hours to access lockers. Storage fees were very affordable and they make payment easy with online services and automatic bill pay. They even assisted me when I lost my keys to my lock, free of charge! I highly recommend guardian and will certainly use them in the future.
Corey
The manager of the facility, Ted, is great. He handled everything for us from day one through clearing out professionally and courteously. We did not have a single complaint about the facility. Would recommend and use again.
Patricia
This is the second time we have rented storage space and I cannot tell you how convenient it is. We can rotate seasonal items without difficulty or place items that we wish to keep, but don't want to keep in an attic. The facility is always clean and the people are terrific.