Guardian Protection ProductsReviews of guardianproducts.com

My 110 pound dog urinated on my sofa. Guardian sent a “tech” out for inspection tech stated foam/feather cushions needed to be replaced. Could not be cleaned because of the feathers. Guardian denied claim because they only cover the fabric not the foam or feathers. The couch is slip covered so we were able to clean the slip covers with 100% success. This company is a full blown scam. Stay Away! Save your money!

They are aweful. The wood/hinge broke off and they denied claim saying it was not a specfic event. Like opening a door is not a specific event. The wording gives them a way out of any claim. Don’t waste your money

This is an updated review since my last one. Guardian gave us 2 solutions to our rocker/recliner saga. We took option 1 which was full price refund to the store to purchase a new chair. I never thought we would get any resolution. I'd like to think they got sick of me calling or sending e-mails on a regular basis. We have already picked out a new chair and delivery will be coming this weekend. I did e-mail them to thank them for a full refund. But, a new warranty, on the new chair, WAS NOT PURCHASED!!!!

A total scam!!! Furniture stores like American Freight will convince you to buy the plan claiming it "covers EVERYTHING!" That is total BS. Guardian never answers their phone or responds to emails. You have to get on chat and even then it's a waiting game until an associate "sees" your chat bubble and decides to answer. My couch frame has broken down and they've been giving me the freaking run around for OVER A MONTH now! This is ridiculous! Don't waste your time, energy, or money on these plans, and honestly reconsider any store pushing this "coverage" as they're obviously all in cahoots and getting a piece of the pie from helping Guardian scam you.

In real time on been on the phone with then for an hour. No one answers. I put my claim in 5 months ago. This is the worst company ever. I’m ready to flip out on bobs because they pushed it on me. They scammed me !!!

I love the wood polish. However, the furniture company that sells their customers this product should know there is a warning regarding cancer. Why would this product be sold or distributed if there is a warning of harm? I was looking to order a leather polish since the furniture store doesn't and they recommended I reach out and until I saw this....Very disheartening.

I think they are a scam. I purchased furniture and got the protection plan for all of it. My daughter wood bed frame broke and it clearly says it is covered in the plan. But, because I couldn't give specifics about what happened and I have ethics and values to not lie, they would not cover the frame break. And I've called and chosen the option for a call back, I never received that call. I'm currently on just waiting for someone to pick up and answer, it's been over 30 minutes so far.

This company is truly a scam. One of my recliners in my sectional, stopped working. I haven't been able to bring the recliner in the up right position for 2yrs. I have made several claims and there has been no response. I am forced now to either buy another piece or if I can, have the motor on the recliner fixed out of my own pocket.