Chance
Excellent
Excellent and very helpful/friendly
Guardian Interlock provides ignition interlock systems (also known as "blow and go" or "car breathalzyer" for people who need or want them after a DUI/DWI arrest. We provide high quality services and devices to make the process of installing and using an interlock as easy as possible.
Guardian Interlock (guardianinterlock.com) has 813 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Auto Parts & Wheels · Redmond, Washington
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Auto Parts & Wheels
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Auto Parts & Wheels · Orlando, Florida
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813 approved reviews, newest moderated first
Chance
Excellent and very helpful/friendly
Ryan
The representative was very informative and kind very helpful ..they got back to me promptly when they found auto service that did install highly recommend this professional service
Ryan
Shana (think that's how you spell it) was absolutely great to speak with and made setting up my appointment and install account very easy. Many other customer service representatives should takes notes from her because she knocked it out of the park!!
Ronald P.
Melissa Aldas was great very easy 2 talk too very informative about the situation. Very polite patient and helped me make this negitive situation better. Melissa is great for your team & it was a pleasure doing business with a this person.
Karen L.
I was greeted by a wonderful and caring staff member named Tawana. Step by step she helped me to understand what to do and gave me the best advice in handling the interlock system. She informed me of the best place for me to go and was so very kind and patient thru our whole conversation. I am eternally grateful to her for all her help. Thank you Tawana and God bless.
Rosanna D.
Anyone that posted positive reviews on the Guardian Interlock device must be capitalizing on this lousy POS product. It is the worst piece of crp that I ever dealt with due to its buggy feature set, series of malfunctions, and traps to suck money from your wallet like a vacuum. Read the real reviews from other websites which are real testimonials from other victims to seek the truth. This company need to be shutdown thru a class action litigation. Sincerely, RDeLara
Ellen
I just had an amazing experience with Melissa in customer service at Guardian Interlock. She informed me of each and every charge that I was to expect so that I have no surprises when I go for my initial installation and was able to advise me as well about how to go about my future monitor appointments. Melissa spent literally an hour with me, answering all my questions - and I had a lot! - even telling me about things I didn't think to ask. When she needed to put me on hold, she checked in with me to let me know she was still there and just needed a few more minutes. She made sure to communicate what we discussed (pricing) with the service company doing the installation, took detailed notes and then followed up with a confirmation email to me. Melissa was professional yet treated me with great care and consideration. Thank you Melissa for making this very unpleasant, scary and financially draining situation as best as could possibly be!!!
R.J.S
2nd time calling and both times customer service rep. were very helpful cannot complete a full review for I have only now starting to use the service