Garden State Tile Reviews | Read Customer Reviews of gstile.com

Garden State Tile Reviews | Read Customer Reviews of gstile.com

Garden State Tile reviews

758 approved reviews, newest moderated first

R. LINDA R.
Aug 13, 2019
I visited at referral of the retirement…
I visited at referral of the retirement community to which I was moving. The salesman led me to believe that the choices I made for kitchen and bath were, indeed, within the allowance monies approved by the retirement home. They were not. By the time I was told the full cost of what was an expensive upgrade, I was disappointed and completely shocked.
Response from Garden State TileAug 14, 2019
We’re very sorry to hear that we were not able to provide material within the budgeted guidelines that were set. We hope you are happy with the products you selected as alternates and that the service you received during our selection process was a pleasant one. We don’t always have the the information needed for budget allowances that is normally provided by the contractor or homeowner. Good luck in your new home
Report
CHANNELL H.
Aug 8, 2019
Overall Carolyn (the sales rep) was…
Overall Carolyn (the sales rep) was exceptional. She took extra time with us during our selection process and followed up to ensure that order was complete and that we were satisfied.
Response from Garden State TileAug 8, 2019
Thank you so much for letting us know how good the service was! We will be sure to let Carolyn know how satisfied you were.
Report
ANDREA & LEE Y.
Aug 7, 2019
Great customer service and attention to detail
All of the ladies at Garden State Tile were incredibly helpful with our bathroom remodel! Erin and Michelle were both professional and fun to work with. Michelle went above and beyond to ensure that we received exactly what we were looking for. We will absolutely be using GST in the near future for our home renovations!
Response from Garden State TileAug 7, 2019
So happy that you had such a great experience with both Michelle and Erin. Michelle is a "Rock Star" with each and every customer and makes sure we get you exactly what you need. They will be thrilled to help you on the next project! Thank you for your loyalty, we appreciate it.
Report
LINDA S.
Aug 6, 2019
Highly recommend
A lot of very nice choices in the showroom. Lorraine is talented and very helpful with selections. It was nice to work with a professional staff!
Response from Garden State TileAug 6, 2019
Lorraine has a great eye for putting things together. We are glad you were satisfied with the service and selections. Please come see us again, and be sure to share any completed project photos with her, she would love to see them.
Report
IRENE
Aug 6, 2019
Nicole went beyond what was expected
Nicole went beyond what was expected. She deserves a raise
Response from Garden State TileAug 6, 2019
WOW! Thank you so much for the glowing review! We will be sure to let Nicole know that your experience was exceptional.
Report
LAURA S.
Aug 6, 2019
Highly recommend
Wonderful staff, many choices, reasonable prices. Great experience all around!
Report
CHI- M.
Aug 6, 2019
Great service
Great service I use GSTile for all my projects and have always found everyone there very helpful especially when facing a specific budget and look that I'm trying to achieve with my designs. Each of the sales assistants are well versed in the products and help lead the way to great alternatives to make the design come to fruition.
Response from Garden State TileAug 6, 2019
Firstly, we appreciate your loyalty in all the business you have given us on all your projects. We love that we have been able to get you exactly what you want for each one and stay within your budget. Please be sure to let everyone know about our locations and what we can provide for them!
Report
BARBARA H.
Aug 6, 2019
A great source for ceramic tile for your remodeling project
I recently redid my bath. Garden State Tile has a terrific selection of tiles to choose from. Without my tile designer, Maria Santos, I would not be able to make such good choices. I very much appreciate the time she spent with me and my contractor. Maria was very easy work with. We ran out of tile a few times and Maria also expedited getting more pieces.
Response from Garden State TileAug 6, 2019
Maria has been providing her designs and knowledge for our customers for over 20 years. Her experience and attention to detail makes a difference to make sure the customer gets exactly what they want. We are so glad that she was able to make this process easy for you, and will be sure to share this review with her.
Report