Grow TherapyReviews of growtherapy.com

4.78,485 reviews
Mental Health

Grow Therapy

About Grow Therapy

Grow is a mental health platform built to enable progress — connecting people with thousands of qualified therapists vetted across specialties, identities, and lived experiences, covered by insurance. We didn't begin with a theory about the market. We began with someone trying to help someone they loved, with the realization that when someone you care about needs mental health support, the system can feel cold, confusing, expensive, and built to wear people down. So we built something better to help people find care they can afford, stay with, and actually feel supported by — care that doesn't just work, but makes progress possible. We are not only for crisis. We are for all the moments when someone decides they want more: more support, more clarity, more tools. Because our goal isn't just to help people feel better — it's to help people achieve their goals in life. That starts with finding the right therapist, which is why we make it easy to search by specialty, language, cultural background, and identity, with care covered by insurance, appointments available in as little as 2 days, and most clients paying around $21 per session. Many pay $0, and self-pay and sliding scale options are also available. We are committed to a mental health experience that's easier to begin, more affordable to maintain, and grounded in trust — rethinking not just how people access care, but how care feels, because life doesn't pause between sessions, and with Grow, support doesn't either. So far, 15 million sessions have started on Grow, each one a step forward for someone, somewhere, building the life they've always wanted. With 220M lives covered, appointments offered virtually or in-person, including evenings and weekends, and clear cost estimates with no subscriptions to worry about, it's no surprise that 80%+ of Grow clients report feeling better after starting therapy. For more information visit growtherapy.com and to read our privacy policy visit growtherapy.com/legal/privacy-po

Grow Therapy (growtherapy.com) has 8,485 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: growtherapy.com
Website: growtherapy.com
Category: Mental Health
Listed on Five Star Index: 2026

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Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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About Grow Therapy

Grow Therapy (growtherapy.com) has 8,485 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: growtherapy.com
Website: growtherapy.com
Category: Mental Health
Listed on Five Star Index: 2026

Aug 22, 2025

the worst experience

This therapist, whom I had one session with through Grow Therapy. I want to report the following concerns: Session Attendance & Cancellations: For my second scheduled session, I was running late but still within the 15-minute grace period. While I was actively waiting and messaging her during this time, she not only left early but also canceled that session and every single one of my future scheduled appointments (through October). This happened abruptly, while I was still within the grace period. I was literally still waiting and messaging for her and receiving all these cancellations in my inbox. Later, I messaged her about what's going on and she informed me that she was canceling all of my appointments because I “seemed very depressed” and “needed someone better.” I find it inappropriate and concerning that she made such a decision after only one session lasting an hour. Possible Bias: In our first session, I was talking about my husband, who is Palestinian, and she then asked me directly, “Are you Palestinian?” ... as if that detail was something that mattered. At the time, I didn’t think much of it, but looking back, I realize that when I answered, she went silent and had nothing more to say. I also felt her tone and demeanor changed after that, which makes me believe bias may have influenced her decision although I didn't realize it at that point...but now it makes sense if you know what I mean At the end of that first session, she had asked how I felt speaking with her, and I told her I felt comfortable. Despite this, she chose to abruptly dismiss me as a patient without any concern for how that might affect me. This entire experience has been very hurtful and made me feel sick to my stomach. It was extremely difficult to be dismissed so quickly and so coldly, especially after I had started to feel comfortable opening up and now I feel even worse than before.

Response from Grow TherapySep 4, 2025

We appreciate you sharing your experience with us. We would love the opportunity to investigate your case further to ensure we address your concerns as thoroughly as possible. If you haven’t already, please reach out to our support team so we can look into this for you. You can connect with our support team by logging in to your Grow Therapy portal and sending us a secure message via the Help Widget. If you’re unable to access a portal, you can also submit your complaint through our contact form: growtherapy.jotform.com/grow-support/contact-us Thank you for sharing your experiences and allowing us the opportunity to investigate these concerns in more depth. Best, Grow Therapy Support Team