Grow TherapyReviews of growtherapy.com

While very few prescribing physicians actually respond(10 days for one for a response and to finally fill the scripts from our appointment 10 days later), out of medicine 8 days with another, another couldn't prescribe meds in my state so I drove to pick them up and the pharmacy couldn't get a response ( neither could I) to correctly order a medication that was not sublingual as she had written. Never got it, no responses. This is a second job for these providers, most do not have physical offices, not are they held responsible for there lack of actions and response. No one to cover if they're sick or away... you just wait at their mercy to reply. Still hoping to find a good one, but I have my doubts. Searching my insurance to find an actual office worth other staff members requires responsibility. All medication prescribers I've had lack responsibility and do whatever they want, but should be held accountable through their professional code of conduct. My mental health has declined in my search for a responsive doctor who can do her job for 3 months no luck. They should all respond and write medications and send then over to the pharmacy. This should be a requirement for Grow to verify their accountability because they have none. Asking for reviews after a couple visits isn't ideal. Can't leave reviews for those I've never left a review for because it wasn't asked and I can't choose to do so. So many providers who have great reviews, like mine did, must c have been reviewed first couple sessions. Complaints should be able to be filed anytime on this site. That would hold them accountable to provide responses to criticism, patient neglect and abandonment. Oh, and I've had my appointment time changed a couple times by a provider hours before an appointment changing it to a different time without any communication whatsoever! They all seem to be a doc in a box that can't deliver standard of care. Grow... change and allow reviews after 5, 10 and future visits. Ask occasionally and let your clients ( patients) be able to be heard and make complaints if the patient's needs are intentionally not being met. You're not accurately reflecting these providers care within the first couple visits and it's harmful to patients who desperately need their medication and appointments. Please make changes and be patient advocates.

I finally found my old Dr on here and they made it impossible for me to book an appointment because I don't have email access. Then to add insult to injury Josh calls me back and said I'm not being denied an appointment and that this how the Mental Health field works now. I had to beg Danielle to even get a call back from a manager/Josh. That's exactly why I don't like dealing with the younger generations when it comes to my mental health. They just say anything and a whole lot of nothing. I do not recommend them for anything

Provider scheduled an appointment and sent a verification, then she stopped communicating, no explanation or anything, wasted 2 appointments which she got paid for and now I have to pay someone else to start all over again, according to grow therapy there is no refund for how unprofessional that is.

I’m deeply disappointed with my experience with Grow Therapy. I saw several counselors through the platform, and with each one, I felt unheard. Instead of showing curiosity and trying to understand me, they seemed more focused on fitting me into a diagnosis or imposing their own interpretations. One counselor repeatedly said, “I don’t know you,” in a tone I found dismissive. Another imposed a last-minute requirement at our first meeting that I confirm my attendance every week, then marked me as noncompliant in the app. I escalated my complaint and never received a response. The last counselor recommended that I see a psychiatrist, but I still didn’t feel she had listened or understood my concerns. I explained what had helped with a previous counselor years ago and read her a letter he had given me. She showed no curiosity about that experience and continued focusing on evaluation and treatment recommendations. I came seeking support. Instead, these experiences added stress and left me feeling judged and disregarded. The lack of follow-through on my complaint made it even worse. I cannot recommend Grow Therapy based on my experience.

For an 84-year-old woman this is not a good platform. If you are not technically savvy, this will not work for you. It took my daughter and I over the phone about 15 minutes for me to figure out how to login I was ready at five minutes before my appointment time and my therapist Judith logged in almost 10 minutes later. The session was struggling because we couldn’t see each other. It took about 15 to 20 minutes to actually get fully connected and then the session was not great. At the end of the session, she said she would contact me to schedule another appointment. But what I feel like is now a scam is because I received an email at 3:06 PM which is prior to her even getting on a phone call with me confirming my next appointment which is on a Monday. Which I would never schedule an appointment on a Monday. I had no idea this appointment was scheduled and then when I went to cancel it I couldn’t figure out how to login and now they said that I’m gonna be charged a missed appointment fee because somebody scheduled me appointment on a Monday and on Mondays, I am not available I would not recommend this for anyone. It is so frustrating and when I tried to reach out to them through their chat, they said I scheduled the appointment which is impossible because the appointment was scheduled prior to even getting on the phone with Judith.

This platform is absolutely awful. They’ve gone through different names and changes and it’s always for the worst. Currently, this ridiculously awful site keeps saying our insurance doesn’t exist. We’ve had this policy 10 years. It’s valid. It’s always been valid but grow is literally the only provider that can’t figure anything out. There are no humans that will help, it’s either all AI pretending to be human or the least capable humans on earth who dont want to do their job. It’s been interfering in our health care and I implore anyone to avoid them like the plague.

Overall, very poor, horrible Won't accept insurances even though the providers are on the list to be covered. Would have to submit your own forms and try and get paid back. Impossible to get any support or answering questions The sites to go on to try to do anything repeated say error, not available etc.

Ypy really gotta do research and pick the right one. Don't go off what they wrote, see how they are physically. This my 2nd time trying grow and the first time was horrible and I have nothing good to say about them. The therapist treat you like it's a free session when they dind out youre using insurance, one was breastfeeding feeding during a session, mind you it was covid, but grow just let's any and everybody make a profile