Grow TherapyReviews of growtherapy.com

4.78,485 reviews
Mental Health

Grow Therapy

About Grow Therapy

Grow is a mental health platform built to enable progress — connecting people with thousands of qualified therapists vetted across specialties, identities, and lived experiences, covered by insurance. We didn't begin with a theory about the market. We began with someone trying to help someone they loved, with the realization that when someone you care about needs mental health support, the system can feel cold, confusing, expensive, and built to wear people down. So we built something better to help people find care they can afford, stay with, and actually feel supported by — care that doesn't just work, but makes progress possible. We are not only for crisis. We are for all the moments when someone decides they want more: more support, more clarity, more tools. Because our goal isn't just to help people feel better — it's to help people achieve their goals in life. That starts with finding the right therapist, which is why we make it easy to search by specialty, language, cultural background, and identity, with care covered by insurance, appointments available in as little as 2 days, and most clients paying around $21 per session. Many pay $0, and self-pay and sliding scale options are also available. We are committed to a mental health experience that's easier to begin, more affordable to maintain, and grounded in trust — rethinking not just how people access care, but how care feels, because life doesn't pause between sessions, and with Grow, support doesn't either. So far, 15 million sessions have started on Grow, each one a step forward for someone, somewhere, building the life they've always wanted. With 220M lives covered, appointments offered virtually or in-person, including evenings and weekends, and clear cost estimates with no subscriptions to worry about, it's no surprise that 80%+ of Grow clients report feeling better after starting therapy. For more information visit growtherapy.com and to read our privacy policy visit growtherapy.com/legal/privacy-po

Grow Therapy (growtherapy.com) has 8,485 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: growtherapy.com
Website: growtherapy.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Anony Moose T.

Aug 3, 2023

1) Money first

1) Money first. (They get a A- for software, easy to use. But cheapskates are not great. ) a. GROW is AFAIK the lowest guaranteed paying of the insurance broker/contractors except for "Better Health"(?). GROW pays $80 for a psychologist hour--lower than PATH, who now pay $90. b. Worse is that GROW doesn't reimburse ANYTHING for no-shows. I complained and got stonewalled. They've got to make good for that 75 million they got from investors. PATH pays the full, larger $90 fee for no shows as long as you document your efforts to connect. Big Plus. c. No phone support. Zero. When you look at the 20-something founders, that seems normal. As old therapists leave, this will find a more understanding younger audience.

Response from Grow TherapyAug 7, 2023

Hi there, Thanks so much for taking the time to share your thoughts on how your partnership with Grow is going. You highlight some areas of improvement that our team is actively working on and also provide us with some valuable feedback on ways you feel we can better support our providers. We value the incredible services that our providers offer clients and want to ensure that they feel appropriately compensated for their hard work and dedication. We want our providers to take home as much as possible and our ongoing negotiations are centered around securing the best possible reimbursement rates for our providers. We know that these types of negotiations have the potential to take take a bit of time, so in meantime we've put the power in our providers' hands by allowing them to choose the insurances they want to accept. The goal is to allow flexibility and autonomy over compensation while we work on increasing our rates, without limiting the other resources we're able to offer to help providers successfully run their practice. We also stand by our providers by giving them the option to charge no-show fees if a client misses their scheduled appointment. We recognize that occasional issues with clients' credit cards on file might affect these payouts, and we're actively exploring solutions to always guarantee a seamless payment process. While we're working to find the best solution for these fees, we hope to offer the feeling of security for our providers by guaranteeing all insurance claims payouts. I completely understand your preference for phone support, and appreciate your candid thoughts about our current communication channels– email and chat. Our thought is that communicating through chat and email allows our team to chance to gather detailed information, collaborate effectively with other teams, and provide comprehensive responses to all of our provider inquiries. We're always on the lookout for ways that we can improve our support services and want to offer the services that our providers feel would be most beneficial to them, so we will certainly take your feedback into consideration! Again, we thank you for sharing your thoughts on your experiences. Please know that our team is always here if you'd like to further discuss your concerns, so don't hesitate to reach out if we can offer you any additional support! Best, Grow Therapy Support Team

About Grow Therapy

Grow Therapy (growtherapy.com) has 8,485 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: growtherapy.com
Website: growtherapy.com
Category: Mental Health
Listed on Five Star Index: 2026