Grounding represents a health breakthrough, an effortless lifestyle add-on with surprising, and often dramatic, healing results. A simple concept, yes, but a profound one.
Grounding Official (groundingofficial.com) has 655 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
groundingofficial.com
Website
groundingofficial.com
Category
Manufacturing
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 79% of reviews.
Latest
Most recent review: September 2026.
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I emailed them about a problem and they very quickly got in touch. Excellent service.
Response from Grounding OfficialFeb 21, 2024
Dear Valued Customer,
We're truly sorry to hear about your dissatisfaction and confusion regarding your experience.
We want to clarify that at Grounding Official, we do not have an employee named Ellen, nor do we charge customers to discuss their concerns or require payment to speak with experts. It seems there may have been a misunderstanding or mix-up with another service.
We have initiated a request for more information through Trustpilot and would appreciate the opportunity to connect with you to understand and solve any issues you're facing. Your satisfaction is our priority, and we're here to support you in any way we can.
Thank you for bringing this to our attention, and we look forward to resolving your concerns.
Best regards,
Grounding Official
VH
Vaughn H.
Didn't last too long
I bought these grounding sheets after hearing great things. They were so great that I bought 2 sets. But after owning them for 6 months they barely work so I contacted Grounding Official. Their response to me after spending hundreds of dollars on their sheets was "Hi Vaughn,
Thank you for reaching out to us.
We regret to inform you that our return policy lasts 90 days after your order has been delivered. If 90 days have gone by since your product(s) were delivered, unfortunately, we can’t offer you a refund, exchange, or replacement.
We are hoping for your kind understanding.
Please let us know if you have any questions or need further assistance. We will be happy to assist you.
Regards,
Franco, CS
Grounding Official"
Response from Grounding OfficialFeb 21, 2024
Dear Vaughn,
Thank you for bringing your concern to our attention and for the detailed explanation of your situation. We understand the importance of maintaining the effectiveness of our grounding sheets, especially considering your investment in our products.
To address the issue you've encountered with the sheets' conductivity after 6 months of use, we're willing to take an extra step to ensure your satisfaction. We appreciate your efforts in using a multimeter to test the conductivity of the sheets. To assist us further in evaluating the situation, could you please share a video of the test not working? This will help us to accurately assess the condition of your grounding sheets.
Here are the steps to conduct a thorough test on your grounding bed sheets:
Check Multimeter Battery: Verify that your multimeter is operational by checking its battery or conducting a quick functionality test.
Set Multimeter: Adjust your multimeter to the resistance (Ω) setting, signified by the ohm symbol. Use the auto-range feature if available, or manually set it to a low resistance range (e.g., 200 ohms).
Test Ground Connection:
Insert one multimeter probe into your electrical outlet's ground port.
Touch the other probe to the metal part of the grounding cord's plug.
A low resistance value indicates a solid ground connection, while high resistance suggests issues with grounding.
Test Sheet Conductivity:
With the grounding cord connected to your sheet, touch one probe to the sheet's conductive thread.
Touch the other probe to the grounding cord's metal part.
Low resistance validates the sheet's conductivity; high resistance indicates a problem.
For optimal results, ensure you're testing in a properly grounded outlet. If your home's electrical system or the grounding cord shows high resistance, it may require further inspection or replacement.
Upon receiving the video and verifying the test results, we'll proceed with a suitable resolution, such as replacing the item if it's indeed not working properly. Our priority is your satisfaction and the efficacy of our products.
Please send the video to our customer support team at your earliest convenience. We're here to assist and ensure you continue to benefit from grounding technology.
Best regards,
Grounding Official
OS
Oscar S.
Super easy way to add grounding to your…
Super easy way to add grounding to your life. The sheets are very comfortable as well. I have noticed a definite improvement in sleep confirmed by my Whoop sleep analysis. Could not me more pleased with this purchase.
Response from Grounding OfficialFeb 21, 2024
Dear Oscar,
Thank you for sharing your positive experience with our grounding sheets! We're thrilled to hear about the improvement in your sleep quality, especially with the confirmation from your Whoop sleep analysis. It's wonderful to know that our sheets have made grounding an easy addition to your life while providing comfort as well.
Your satisfaction and well-being are what drive us to continue delivering high-quality products. We appreciate your support and are so pleased that you're happy with your purchase.
If you have any more feedback or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Grounding Official
LW
Louisa W.
Had to write as is so well deserved
After I stupidly made an incorrect order I informed Grace at Grounding Official who replied almost immediately to my message informing her of my mistake. My money was refunded within 48 hours. Such great service is a rarity these days. Thanks again Grace. Louisa
Response from Grounding OfficialFeb 20, 2024
Dear Louisa,
Thank you for taking the time to share your experience with us. We're glad to hear that Grace was able to assist you promptly and resolve the issue with your order to your satisfaction. At Grounding Official, we understand that mistakes can happen, and we always strive to ensure a swift and hassle-free resolution for our customers.
Your acknowledgment of our service is greatly appreciated and motivates us to maintain high standards of customer care. Thank you again for your kind words.
If you have any further needs or questions, please don't hesitate to reach out to us.
Best regards,
Grounding Official
JB
Jessica B.
We’re sleeping deeper and feeling…
We’re sleeping deeper and feeling rejuvenated when we wake up. We’re very happy with the results we’ve seen so far!
Response from Grounding OfficialFeb 19, 2024
Dear Jessica,
Thank you so much for sharing your positive experience with our grounding sheets. We're thrilled to hear that you're sleeping deeper and feeling rejuvenated upon waking up. It's feedback like yours that motivates us to continue providing products that enhance well-being and improve sleep quality.
We're very happy to know that our grounding sheets are making a significant difference in your daily life. If you have any further insights or need assistance in the future, please don't hesitate to reach out.
Best regards,
Grounding Official
RV
ROBIN V.
The product delivres…
The product delivrs what it markets--rare and muy sleep, energy and discomfort greatly improved.
It has the BEST customer service which is huge.
Thanks for being whzt you advertise
Response from Grounding OfficialFeb 19, 2024
Dear Robin,
Thank you for your kind words and for taking the time to share your experience with our product and customer service. We're overjoyed to hear that our grounding products have lived up to their promise, significantly improving your sleep, energy, and comfort. It's our mission to deliver exactly what we advertise, and feedback like yours reaffirms our commitment to quality and customer satisfaction.
We're also delighted to know that you've had a positive experience with our customer service team. Providing exceptional service is as important to us as the quality of our products.
Thank you once again for your support. If you have any more feedback or need further assistance, we're here for you.
Best regards,
Grounding Official
KM
Karen M.
Extremely satisfied customers!
We received our grounded fitted sheet as a gift from our daughter last fall (2023). We have experienced remarkable improvement in our health issues. About a week ago, my husband purchased an electrically heated blanket. I was concerned that it might damage the grounded sheet, so I decided to ask your support team. We are very pleased with the speed of your thorough response from John and a quick followup from Grace. Five stars for sure!
Response from Grounding OfficialFeb 18, 2024
Dear Karen,
Thank you for sharing your wonderful experience with our grounding fitted sheet and the exceptional service you received from John and Grace. We're thrilled to hear about the remarkable improvements in your health since using our product. Your concern about the electrically heated blanket is valid, and we appreciate you reaching out for guidance. Ensuring the safety and effectiveness of our products in conjunction with other bedding accessories is paramount to us.
Your satisfaction and well-being are our top priorities, and we aim to provide swift, informative responses to all inquiries. It's feedback like yours that motivates our team to maintain high standards of customer support.
We're honored to be a part of your health journey and look forward to continuing to support you and your husband. If you have any more questions or need further assistance, please don't hesitate to contact us.
Thank you again for your kind words and for choosing our grounding fitted sheet. Here's to many more nights of restful sleep and health benefits!
Best regards,
Grounding Official
SA
Sandra
As a chronic pain suffer- much better sleep
As a chronic pain suffer, and a believer and the grounding experience, we purchased a king size fitted sheet for a bed about a year ago.
Because I had such widespread pain, it took me a little while to figure out where I was experiencing benefits.
I did notice that I was slerping more soundly. I wash the sheet only about every two weeks because I hate to be without it so we bought a second one.
While washing the first one, I had put a different sheet on for just one night because I never got to actually finish drying the laundry.
It was probably the worst sleep. I’ve had in a long time.
I really noticed the difference when we didn’t have the sheet on.
I cannot wait to on my new sheet with just arrived!!
Response from Grounding OfficialFeb 18, 2024
Dear Sandra,
Thank you for sharing your journey with chronic pain and your grounding experience with us. It's heartening to hear how our king-size fitted grounding sheet has contributed to your wellness and improved sleep quality. Your observation on the significant difference the sheet makes in your sleep when it's not in use is a testament to its effectiveness.
Understanding that managing chronic pain is a complex journey, we're honored that our product has become a valuable part of your strategy for better health and comfort. The fact that you've chosen to invest in a second sheet speaks volumes about your trust in grounding as a therapeutic method.
We appreciate you taking the time to wash the sheets carefully and for noticing the impact of grounding on your sleep quality and overall well-being. It's stories like yours that inspire us to continue improving and offering high-quality grounding products.
If you have any further feedback, questions, or need assistance, please know that we are here for you. We hope your new sheet brings you even more nights of peaceful, restorative sleep.
Thank you once again for your support and for being a part of the grounding community.
Best regards,
Grounding Official
