Ben
Absolute nightmare to initially set up…
Absolute nightmare to initially set up and it was only when I tweaked my router that I could actually get it to connect. (Change from smart channel switching to fixed channel). Now that the negative part is actually out of the way it's really freaking mesmerising!
Response from Grounded LabsMay 9, 2026
Glad you eventually got it working! We have a shortlist of routers that seem to cause issues, and disabling "band steering" or "smart connect" often work well. For a lot of routers enabling built in IoT networks also works. Our support team can always help if you have issues in the future.



