Kelrek
Oasis Mini team censor customers
This is the company behind the Oasis Mini project. A successful Kickstarter with multiple backers. However they ignored international customers for six months, posted excuse after excuse about difficult tax and shipping. I replied to a few comments on Kickstarter, informing about them selling the product to US customers with 2 week shipping guaranteed. Before international backers got their items. The reaction from the Kinetic Oasis LLC? They cancelled my order after holding my money for a year. From the Oasis team: "Your order was canceled because you were spamming. We invite open dialogue and will be posting a project update today, but Kickstarter's terms specifically prohibit spam." I posted feedback as replies to comments by multiple backers requesting updates etc, informing them that Oasis were selling the product on their own website. I did not post multiple new comment threads about the same thing. And prior to that I had sent them a message via Kickstarter (private message, not comment) and email requesting updates. So this is clear, Oasis team is censoring customers. Holding their money for a year only to cancel when people post the harsh truth. Also they prefer satisfying US market before shipping to the people who supported their company from the beginning.