GroomitReviews of groomit.me

Lovely job and on time!!!!!

The best! I couldn’t be happier with my groomer!

Groomit worker could not accept an advanced 5 day request, and advanced pay of $271.00.that was already paid in advance.they had been here once before,but will never be back again. These people were very rude as my time off was the only day I had off, and could not accept 8 day advanced notice and took them 3 days to respond to my appointment. they cancelled my appointment and I asked for a full refund as these lazy people don't want the work. My dog is not mean she is a mini Aussie 23 lbs, no medical issues ,so it is the people of this company, who are choosing to not accept the work. Will make sure everyone will not use this company, as I will leave reviews EVERYWHERE should have known a B B.B Ratings of " F. ", 7 complaints not replied to lol. What a SHAME

Dillion did a good job. I have had hit and miss with Groomit. The groomer matters.

The groomer was over 2 hours late and didn't bother to text or call that she would be late! To make matters worse my dog trim was so uneven all over! I will never book with this company ever again!

It’s great to have someone come to your house and not have to take your dog out . His anxiety levels are much better due to this convenience . They are punctual and very kind . He is left so clean and smells terrific . My house doesn’t have as much hair anymore bc they are very professional in their grooming .

Quality work and my dogs love Zaida, their groomer.

This has been an incredibly disappointing and frustrating experience. It truly saddens me to have to leave a negative review, as this is the first time I've ever felt compelled to do so for any service I've used. Spending over $465 on this service, I expected a higher level of professionalism and attention to detail. List of incomplete tasks: - One of my dogs was injured (nicked) - The fur of both dogs was unevenly shaved, despite my request not to shave them down - Nails were not trimmed - Ears were left dirty and emitted a foul smell - No sanitary trim was performed - Their odor indicated the use of old or dirty water during the grooming process - Bamm Bamm’s fur had an unpleasant smell - Their paws had an unpleasant odor and no balm was applied - Gland extraction was not performed - Bamm's eyes were goopy, indicating improper cleaning - The fur around their ears was left wet and unfinished - Questionable if their teeth were brushed, hard to identify as I do it periodically After I sent them the photos and videos, I didn't receive any phone call. They only offered a $100 credit, which was insufficient to address the issues with both dogs. I suggested that they send someone to fix the problem, but before my husband noticed my dog had been nicked during grooming. Thankfully, we have before and after photos as evidence. I suggested a fixed cut prior to my husband noticing the injury to our pet caused by their groomer. At that point, we couldn't risk having another groomer come near our dogs. We asked for a call from a qualified and trained groomer to assure us of their proficiency and to understand how they select and vet their groomers. Unfortunately, we haven't received that call yet. If they take the safety and well-being of pets seriously, they should have reached out to us by now. Furthermore, they should have sent someone to inspect our dogs in our presence to confirm the truthfulness of our claims if the photos and videos weren't convincing enough. It would have been the appropriate and responsible course of action. Note: They even went as far as to close my account just to prevent me from leaving a review on their app. This made me realize that I should leave a review on Facebook, Yelp, & Google, because there might be many others who have had the same experience but were unable to share their thoughts. I was not rude and offered a helpful suggestion, and I was even willing to cover more than half of the cost, but no one bothered to give me a call.