groceryeshopReviews of groceryeshop.us

Order was not received 11 days after purchase. Purchase was not followed by a tracking number. No pick-up or response to phone call. Their online system for emails does not work.

I ordered cereal from them them, they took so long to ship it to me that I had moved to my new address and never got it. I sent more than several emails asking where it was and explaining what had happened and they now don't want to do anything to get me my product and they won't give me my money back either. Every time They responded to my email it was we "We are unable to assist you in this case as we are unable to trace any information" I can't track it either but as the customer I am not sure that is my position to track down the package that sent. It is their business but obviously their customers don't really matter, and they have forgotten as a company that without us they wouldn't have a business. Please beware you may pay for an item that you'll never get and don't think you’ll relieve your money back either. I am NEVER going order fro. Them again as all they do is make excuses and somehow it's on me. The customer shame on them. Please save yourself problems. There is nothing more you can say so don't even bother responding. Shame on you.

Their website is a bit janky, and appears to have inconsistent behavior based on what browser you're using. I ordered some Russian cookies I was having difficulty finding elsewhere (at an affordable price,) and I used the express checkout feature (no account registration.) I did immediately get an email confirmation telling me my order was successfully placed, but no further email updates after that. I attempted to track my order using the website, but either it's completely broken, or doesn't work without an account. So I was left wondering if my cookies would ever arrive. Fortunately, my cookies did arrive as advertised, and I was amused to discover that they simply drop-shipped the cookies from Amazon. Whatever the case, I got the cookies I wanted, and I'm happy. Suggestion for website developers: Add a way to track your order without a registered account.

I did NOT get what I ordered. I was charger much more than what my invoice in the package says. I tried to reload my order from my email and groceryeshop is UNABLE to load at this time or ANY times I try. never ever again! Amazon.com should drop these people like a brick

Ordered popcorn and did not get any shipping information. Went online 2 days later to chat and was told it was damaged while packaging and they had no more in stock. Waiting to see if the refund ever comes.

Never received item ordered although charge went through. They don't respond to my queries about this. Obviously not to be trusted.

I purchase order from this website lately. Received in 4 days & quality was as expected

Item arrived quickly and just as described. Would definitely use this seller again!