Consumer
Broken items
Broken items, everything is coming in separate boxes, all of it is in Amazon boxes, so I guess they just order from Amazon, no customer service response to broken items. Almost a scam.
groceryeshop is listed under Grocery Stores & Markets.
groceryeshop (groceryeshop.us) has 80 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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80 approved reviews, newest moderated first
Consumer
Broken items, everything is coming in separate boxes, all of it is in Amazon boxes, so I guess they just order from Amazon, no customer service response to broken items. Almost a scam.
babs C.
i should have read the reviews. live and learn. i ordered some pg tips pyramid tea bags— not the regular ones i could just get at target. there is a difference. and they sent the regular ones. customer service non responsive—i’m not sure it actually exists. when i call the customer service phone number it rings and then hangs up. that about sums it up.
Adam K.
I placed an order on September 4, 2025. Groceryeshop had advertised "Stubbs Bbq Sce Smky Bsug ( 6 X 18 Oz )" for $23.69, which is a reasonable price when it isn't out of stock at most major retailers and the price gougers aren't trying to rake a person over the coals. Instead of sending the product they'd advertised, they sent 1 x 18 oz. When contacted they replied saying that they had sent it. I told them I still had the packaging and that they could check the weight of same shipment and see that it did not correspond to the quantity of product ordered. They have since ignored me. UPDATE: After I posted my review, I heard from Groceryeshop again. I got the feeling that they had seen the review because they specifically addressed a statement made in the original review... Following a couple of pleasant emails they sent a refund.
Constance P.
I ordered something from them and never received it. I tried to contact the support team and never got any response from them. They are the worst company! DO NOT ORDER FROM THEM!!!!
James M.
This place is a scam. Ordered a 5 pound bag of candy. I received 2 pounds. Then they changed the ad to say 2 pounds. They will steal your money. Please go somewhere else or you may be sorry like me.
Jacque F.
I ordered six one pound bags of beans. I received one bag! I immediately notified the vendor of their mistake and have received no response from them at all—48 hours. Can’t believe I didn’t check reviews before ordering from them. Never, ever again! Terrible service and worse customer service!
Tchmtl
I placed an order with them it took 3 weeks for them to let me know that I’m not getting my package and 10 days in order to see my refund, don’t even know why they have a business!
Janean L.
My order was a gift to a friend and it wasn’t received. Customer service finally responded but they responded to the wrong order. Resent the correct information and never heard anything back. It’s been two weeks, nothing has been resolved, my friend doesn’t have a gift from me and groceryeshop has my $87.00