Suzanne D.
Poor service and very slow delivery
Poor service and very slow delivery. I’ve been waiting a month for my order. They took my $$ immediately and I’m still waiting to receive my product. Do not order from this company!!!!
groceryeshop is listed under Grocery Stores & Markets.
groceryeshop (groceryeshop.us) has 80 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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80 approved reviews, newest moderated first
Suzanne D.
Poor service and very slow delivery. I’ve been waiting a month for my order. They took my $$ immediately and I’m still waiting to receive my product. Do not order from this company!!!!
Karen T.
You'll lose your money!! I should have done more research first! Bad reviews. Google their address and look at the picture of the building. They took my money and nothing was ever delivered. I'm so mad at myself!
Cassandra D.
I ordered my favorite ramen from them and got no tracking number. I emailed them twice and heard nothing. Their phone line is broken. It’s been two weeks now. I will be contacting my bank to issue a chargeback. UPDATE: I filed a chargeback with my bank and several days after they contacted me telling me to withdraw my chargeback. Allegedly the item I didn’t receive was “damaged in shipping” and “was the last one they had in stock.” Yeah not buying that. That doesn’t explain why I didn’t get a tracking number. They have emailed my twice now telling me to withdraw my chargeback so they can “refund” the money I’m owed. Yeah right. They wouldn’t have contacted me if I didn’t file a chargeback.
Maura M.
We love the reduced sugar preserves from Fiori di Frutta. When I saw a good price and our favorite flavor, blackberry, I ordered six. After weeks of waiting, the box came with six jars of APRICOT preserves. WTH? I emailed them as there is no way to call. No response. Emailed again twice and finally got a sickeningly apologetic email, saying that all they could do is refund one third of my money! The blackberry preserves are supposedly now out of stock, but I'm supposed to be happy that I'm left with apricot preserves I never ordered in the first place and forced to pay for them! I always check reviews before ordering something but this time, I screwed up and did not. My bad, as nearly all their reviews are damn AWFUL and the few "good" ones are so grammatically poor that I'm sure they are fake. BEWARE.
David K.
Ordered Gatorade, powdered 05 days after I ordered it I sent them an email for the tracking number. No one ever got back to me two days later. I emailed the same question didn’t hear back from him. Went to my credit card company put a dispute in and then they write me an email today give us a review. How did you like the product? I explained to them I never got the product and they really suck. I would not order a thing from them.
Rita
Order for fruit basket was supposed to be sent from New York to the Los Angeles area which UPS gave delivery date to take about two weeks, Why would one send fruit across country when there is plentiful fruit in California? The package was never delivered and there is no communication from Groceryeshop. UPS can’t find the package. This is a scam company that does not deliver!
Gwen S.
Placed an order a week ago, no tracking information, phone number doesn’t work and no responses to emails sent. I’m contacting my credit card company. Never again!
Les P.
I ordered through grocery shop and my first package. I was able to track it all the way to my city and it showed delivery but it never got to my residence. I ordered again through another company, but they used grocery shop for shipping. I can’t get a tracking number. I cannot contact customer service. I order through eBay and I can’t even track it through eBay. If I had known it was another grocery shop order I would never would’ve paid for it. I am convinced this is probably a scam.