Customer
Scam
Scam! Cheap! Missing part. Wrong size. Please read the reviews before purchasing. Money down the drain. Unacceptable!
gripharness.com is listed under Pet Stores.
gripharness.com (gripharness.com) has 132 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Customer
Scam! Cheap! Missing part. Wrong size. Please read the reviews before purchasing. Money down the drain. Unacceptable!
Susan P.
I have been trying to find grip harness I don't think there is such a place ! My dog has gotten sick and is dying I know longer need the leash but I can't find them to cancel the order ! My heart is breaking over my dog and to have to deal with this is to much !!
Cindy S.
Not good at all! They sent me the wrong size, no name or phone number like they advertise and it looked nothing like the video. I emailed CS and they said they would "look into it" that was two weeks ago and crickets!!
Kris
I wish I had the Zero Star option. We ordered a harness and leash back on March 19th. The company did not process/send our order to DHL until March 30th. Emailed them on April 6th (there is no phone number for this company) because according to tracking, our order had not moved since March 30th. Contacted our VISA to dispute the order. I did purchase a harness and leash as I could not wait any longer for my order. Finally received our order on April 22nd, 34 days after ordering. Emailed company requesting that they send me a prepaid return shipping label. They refused and stated that I would have to pay for the return shipping. They also charge a $4.99 restocking fee. DO NOT ORDER ANYTHING FROM THIS COMPANY!!!!
Sherry
Still havnt received my purchase placed mid March. Funny they had no problem running my credit card. I have reached out to support, just keep getting BS excuses.
Brenda
I ordered my harness February 17, my card was charged the same day. I have sent multiple emails regarding my order. The first response was it was lost with the courier so they were making another one for me. This too was nowhere to be tracked. Funny thing, both tracking numbers were identical. You cannot get the same tracking number for two different shipments, impossible. They just keep saying, international shipment takes a while. Canada Post hasn’t received any such shipment (s) Stay away from these scammers, they take your money and run! I will update this if I ever receive the product!
Must B T.
There was an advertisement on Facebook for a dog harness. GripHarness.com. The site states it is American and located in Lewes Delaware. The site allows you to purchase a harness for your dog. The harness appeared to be a perfect item for our puppy. After going through the purchase and receiving confirmation of the payment, we got a shipping notification with a tracking number. Every time we checked the tracking it said "Not found." Other than the initial email we received nothing about a delay in the order. We went back to the site to find out about our purchase, and found no phone support so we reached out via email and Facebook messenger. Attached is an image from the chat messages sent and the dates of the message. After researching and checking the website whois on ICANN.org, I found that it was created by an individual and the country is Iceland. Strongly recommend those who have ordered and been scammed report to the Better Business Bureau ASAP.
Jamie
I placed an order on March 21st and still have not received it. I inquired and was told it was shipped on March 30th. Tracking number is not helpful and no shipping updates. I was excited about using this for my puppy who pulls a lot on walks. I most likely will not order from here again and would go to my local pet store and just buy one. Not sure if I will ever receive it.