gripharness.comReviews of gripharness.com

Cheap Cheap Cheap… took over 2 months to get, when I emailed them I was told it was on its way. I received a tracking number that was bogus. Finally received, strap is sewn on backwards and seam already coming apart when I took out of packaging.

Will not return emails. Product was shipped Feb 21st. Never delivered? E mails come back saying they can't be delivered??

Why would we want to order another defective product from Grip Harness? Your return policy is absolutely absurd that there is only 7 days to make a complaint. Most legitimate companies give you at least 30 days. The rip in the harness accumulated after approximately one week of walking. That means it was 14 days not 7 before their product started to disintegrate. That in itself should reflect what a poor product this harness is. Most reputable companies expect their products to last much longer than 7 days. We purchased this harness after seeing their posting on Facebook. They refuse to stand behind their cheaply made harness. product. Grip Harness spends money advertising what a great product this is rather than living up to the quality. Vickie and Edward Burke

This perhaps the WORST Customer Support I have ever experienced. I ordered a harness for my dog and turns out it was just a bit too large and he would pull out of it. It took over a month to receive the product and came in during a busy time in my schedule. By the time I was able to check it out and contact them, they simply replied that I had missed the 7 day window for any consideration of return. I was totally brushed off, so can imagine they would be hardly a supplier that would stand behind their product whatsoever. It is unfortunate that I had to award them even the 1-Star rating.

Dog can easily get out of,they won't refund your money, do not buy this cheap made harness.

False and misleading advertising on their Australian online purchase facility. Price was listed at $39.95, but when I checked my credit card more than $60 had been taken out for the order. The company did not say US dollars anywhere on the site.

I ordered a harness for my puppy and it arrived on September 26th. By October 13th it had ripped at a seam. I contacted customer service and they offered me a 50% discount on a replacement and stated they only have a 7 day guarantee on their product. I would shop elsewhere if you are looking for a harness seeing this company only stands behind their product for 7 days.

We had the harness for less than 2 weeks and it broke. Yet they only guarantee their products for 7 days! Horrible experience! I can pay 25% for another one but why would I throw good money after bad! Run very fast from this harness it’s garbage!