gripharness.comReviews of gripharness.com

If you look at the website, there isn't a phone # to contact. I've had no communication and have not received product even though my credit card has been charged.

Honestly I don't appreciate the excuses, I ordered at harness with other things at christmas and there's constant excuses why it hasn't arrived. Half a refund is nice but if your gonna screw somebody over and just take money with no delivery I find that to be quite the scam! I wouldn't trust ordering if you expect to reciev3 anything but excuses!

I ordered and paid for this harness November 15 2024.. paid for on my Visa which was debited by this company. To date no harness received and despite contacting this company.. no satisfaction yyo date. This is a scam company.

Absolutely junk. Handle on harness just unexpectedly tore off as I was holding my dog. My dog could have been attacked by another nearby dog or he could have run off. This product puts your dog at great risk. The company refuses to replace it. I had bought two including one for my second dog. Now I cannot use even the second harness out of fear that it will also fail. So, I have two worthless harnesses. Do not buy this defective and dangerous product.

Don’t order it’s been a month Can’t get ahold of anyone to respond

We purchased a GripHarness receiving it the end of April. The strap buckle keeps loosening on its own, making it so our dog can slip out of the harness. This gets scary as we walk in a high traffic areas and all of a sudden the dog is lose. Emailed GripHarness in July, while very polite they kept asking for more information and pictures of issue. Finally receive a email telling me to sew the strap to secure it. This is not helpful as I need it adjustable for when his fur is longer as well when wearing over a winter coat. Last email from company was snarky, referring me to their policy stated on website and fact I was past their 7 day return policy. This harness is a safety hazard as the dog can very easily get out of it. I like the look of the vest and especially how reflective it is at night. I am very disappointed they would not be willing to make this right and replace a faulty product. I tried to resolve nicely through their customer service contacts however no success and I am left with a harness I won't use.

I complained that my harness was fraying after a month and a half. They told me it was past the few days allowed to have a problem. For my money a product should last a while. But these are poor quality and the company doesn't stand behind their product. Instead they offered me 15% off if I would spend more money in their store. I won't buy again from such a company that has poor quality and bad customer service

STILL don't have my harness - although my credit card was charged IMMEDIATELY. Zero real information from ostensible "customer service" - have been unable to track my delivery - very irritating - ordered it in what I was told was plenty of time as my husband is going away for several months with his dog and don't have the harness. Can't cancel either - I tried.