Grillrescue is listed under Bathroom & Kitchen.
Grillrescue (grillrescue.com) has 136 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Greg W.
I ordered their product 2 weeks ago and it hasn't shipped yet. I have requested a refund and they will not respond and have not refunded my money. I plan to return their product unopened for a full refund. This IS NOT A REPUTABLE COMPANY!! Run before you too become a victim of their negligence and incompetency.
Paige M.
Ordered from grill rescue during the holidays last year and received my order within a couple of weeks - so when I saw the 4th of July sale I decided to place another order without reading updated reviews. Big mistake. It’s been a month and I still don’t have my order. I’ve followed up with them multiple times and received two responses, both said the exact same thing - blaming the shipping courier, despite the fact that I never received a shipping notification. Now they have stopped responding all together. Maybe concentrate more on the orders you have already instead of repeated commercials on multiple networks - over marketing is a thing
Richard
Placed an order ..had to follow up in 2 weeks ..got a response ( not sure if it was from a real person) apologizing and then three days later I get a shipping notification. Two weeks after that I follow up and still no delivery date scheduled. Sent smother note, got a response from a different name but “ the exact same wording” apologizing and said they would get back ..that’s the last I heard from them. So it’s been over a month since I placed the order ..hasn’t arrived and they did not respond to my last request!!!
Tanya B.
My first order of my grill rescue brush was expedient. We love it! However, we ordered again and have now waited 6 weeks and customer service said we are checking on it. I have heard nothing. I asked for a refund. No response. Customer service sucks
Richard S.
Been over a month since they took my money, no products received, customer service is a joke, no response.
Deb C.
Placed an order for over $100.00 in June, 2026 using the Shop app for make the purchase. No updated delivery information, and I am still waiting for my order, August, 2026. I have tried customer service 3 times, they are sorry and "expediting" my issue (July 18, 2026) no answers, no actual support. Asked for a refund and still waiting on that.
Jonathan R.
Terrible company to deal with. AI Chatbot responses to support request. When asked to refund my money after 30 + days of not receiving anything from them i was sent a UPS tracking number which NEVER gets updated. Complete GARBAGE of a company.
Cary
I placed an order with Grill Rescue in June and I still don’t have my order. I’ve reached out, probably 100 times with zero response. I’ve called the number on there website and it says “Black Market”. These so called firefighters are fraudsters. Letting you know they’ve also charged my credit card. I have two sons who are firefighter paramedics and they are twice the men as the guys on the commercials. Scammers
