Ben B.
Great Customer Service
Grillio was great at helping me get an unusual sized griddle. When one of the parts wasn't what I expected, they made sure I got the right one and returned the other. Great service. I'll shop with them again!
Grillio is listed under Garden & Pond.
Grillio (grillio.com) has 66 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Garden & Pond · Miami, Florida
Excellent

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Excellent
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Excellent
Showing 41 reviews with 5 stars · Clear filters
Ben B.
Grillio was great at helping me get an unusual sized griddle. When one of the parts wasn't what I expected, they made sure I got the right one and returned the other. Great service. I'll shop with them again!
Mark
Steve is Awesome. He helped me keep track of my shipments. For some reason, the 6 componets were split up on 2 shipments. Steve gave me the tracking numbers and let me know when they were shipping. Excellent customer service.
Jon D.
I needed to make a return on an item and Shara was very responsive and helpful when I contacted the company.
Dr. Joseph P.
I recently ordered and received an Artisan 42-LP from Grillio and I must say I was pleasantly surprised with my experience. Drew was super helpful in my decision making. I saved considerable money over buying it locally and I received my grill in less than 10 days for order. The other staff people were also very friendly and helpful. I very highly recommend them.
Jeremiah P.
I had an amazing experience with Grillio, especially with the help from from Shara Jennett. I originally received the wrong grill (propane instead of natural gas) and Shara was so great in helping me return it. She went out of her way to make me feel good and as a result, I would highly recommend Grillio.
Stephen L.
I am in the process of installing an outdoor kitchen and Drew could not have made this process more seamless. I had some issues with my bank which Drew gave me perfect guidance and through it all. I will be coming back to Grillio for any kitchen/grill needs because of the amazing customer service that Drew provided.
Matthew
Cherise resolved a shipping issue and could not have been better to deal with. She understood the concern and efficiently worked to resolve the issue. In addition she was very pleasant to work with. Excellent customer service.
Earl R.
She addressed and resolved all of my concerns. She was courteous and professional and made me feel like I mattered.