GreystarReviews of greystar.com

I was at Leander Junction apartments on Ronald Reagan. After numerous management company changes I left when my lease was up. They did not provide me with 60 day renewal notice. I reminded them of this so they said they would not pursue, but I needed to be out by March 14, 2022. Now in 2024 they have a collection agency trying to collect unpaid fictitious charges. Electric ( I had PEC) and that is who I paid. Now they say I owe for trash, pest control and other charges from 2021. I demanded they send me a print out of each and every rental invoice and my payment to the complex. They have failed to do so. I got a call from Genesis collections. I sent them a dispute email along with their list of fictitious and fraudulent charges I was disputing. If, I did not pay these charges ( they were included in my monthly invoice) I would have been advised of it and evicted. They refuse to send me all of this documentation.

Smoke infested crap hole of a building with management who never answers concerns or complaints. Was forced to break the lease because I have a lung condition and the fact no one would do anything about he excessive cigarette smoking in the building. Gave them 60 days notice - while I lived with friends because I could not live there - and only two months AFTER I moved did they decide (without a conversation or notification) that they wanted another 2 months of rent. THEY BREACHED THE LEASE, not me. I signed a lease for a smoke free building and it was like living inside an ashtray. I have taken them to court, I have the NYS Attorney General investigating them. If you lived there, you should the same - it's easy to open a case online.

I have recently found out that the owners and management of Imprint support the Church of Scientology. The Cult of Scientology has committed many crimes against humanity. They are involved in Human Trafficking, Child and Elder Abuse, Family Disconnection, and Financial Fraud. On March 3rd, 2024, Scientology opened its new Ideal Org in Printer's Row. The management of Imprint threatened a tenant with trespass if they allowed a known Scientology protester to enter the building. First off to think a company that you pay a monthly fee to would threaten you with trespass is horrid enough, but to side with the Church of Scientology is despicable. I stand for humanity and refuse to rent from anyone who would support such crimes.

Kristen in the Houston corporate office made me cry out of experiencing pure unprofessionalism and intentionally confusing me. She oversees The Oliver in Houston and the staff there and management are the worst - all they do is stress me out.

Do not lease from the Orchards at Highland in Arlington. They have no parking, so they charge excessive prices for a garage, or a car port. I have heard they have threatened to call the police on residents who complain about the poor service. avoid this place at all costs!!!!!

0 Star RATING: AVOID ALL GREYSTAR-MANAGED properties. Several negative complaints posted about Everleigh Short Pump 55+. We have rented for awhile at Everleigh Short Pump 55+ Apt Homes Community & the services & attentiveness to us have greatly deteriorated. Management staff has changed a couple of times & the current management team are a group of emotionally-immature, young, highly defensive, passive-aggressive draconian style team members who manage Everleigh Short Pump Greystar in Richmond’s West End. The Property Manager has been highly unprofessional & turns a blind eye to complaints about her staff members. In addition, our VALUES DO NOT MATCH those of Everleigh Short Pump Greystar’s Management Team! They have created a toxic environment at Everleigh Short Pump & have been engaging in micromanaging & controlling residents especially ours when food is brought out to the Clubhouse for residents. Greystar engages in MARKETING SCAMS. The property is beautiful inside & outside but DO NOT BE TAKEN ON NOR FOOLED BY these features! Awful deceitful intolerant Management Staff. No cameras in management offices. NO CAMERAS IN ANY OF THE COMMON AREAS NOR STAIRWELLS. They practice favoritism when it comes to attentiveness & helpfulness & services to residents. Discriminate if residents’ personalities upsets them & then avoids & ignores these residents’ concerns. Leasing Agent started out great & but started to disengage from certain residents whom she disliked due to complaints against her! Do NOT TRUST ANYONE IN EVERLEIGH SHORT PUMP MANAGEMENT OFFICE! They engage in gaslighting residents when confronted with residents’ complaints about staff members. Property Manager refuses to intervene in tenant-tenant harassment as well. The new Assistant Manager makes excuses for staff members when complaints about their attitudes are voiced to her. Very unprofessional! They have each other’s backs but NOT ALL the residents’ backs! Tenants are afraid to complain to management office as some staff members are aggressive & engage in intimidation tactics. Complaining to the Everleigh Short Pump Management Team HAS TURNED OUT TO BE INEFFECTIVE FOR US! They only make excuses for staff & HAVE TOLD US THEY DO NOT GET INVOLVED IN ANY TENANT-TENANT ISSUES INCLUDING HARASSMENTS! THIS 55+ Apt complex is run like an Assisted Living Facility. DO NOT RENT AT EVERLEIGH SHORT PUMP 55+ A VERY MIS-MANAGED APARTMENT HOME PROPERTY

Do NOT move here. TERRIBLE communication, they dont answer the phone you have to go into the office for EVERYTHING The club house is All smoke and mirrors, the clubhouse music is loud you can not concentrate and they will Not turn it down, the computer room DON'T BE FOOLED is just monitors no computers attached, the stair wells smell like dog urine, the management is VERY rude Ingrid, Alexas and Tamera. the leasing agents can't even put in your rent payments, if you complain about repairs that DON'T get done they will retaliate, everything goes to management which impossible to deal with if they don't like you the will stop accepting your rent even violate housing laws and kick you out. These staff in my opinion races.if you are not Latino don't move here you will suffer and pay for it is very sad to see how they treat human beings.

Living in their property is a nightmare. Don’t do it