Ilia
folding tandem- regret my purchase.
folding tandem- regret my purchase. First off the price can't be beaten- but you get what you pay for. On the second time we rode the bike one of the pedals broke and sent us crushing on the side of rode. When I contacted Greenzone they directed me to simply buy a new pedal. To be safe we got 4 new metal reinforced pedals for our brand new bike. During the rides there are all kinds of creaks. I am not sure if this is normal for a folding bike or if this is due to movement of the metal fenders but it is concerning. Almost every time we took it out the chain came off and my wife had to come to my rescue and put it back on. Also keep in mind that this is a relatively heavy city bike with 7 speeds, where I live there are a lot of hills and it can be very difficult to climb them even with both of us pedaling on the lowest gear; Alternatively biking on the highest gear doesn't get us going very fast. It is still fun to ride, if I had known about all these issues I would have probably opted for a more expensive folding tandem. I guess it is good if you are unsure whether you will use the bike a lot, just replace the pedals as soon as you get them.
Response from GreenZone BikesJun 26, 2017
Hi llia, sorry about the pedal, it might have gotten damaged during shipping. That is why we double box all our bikes before shipping, to better protect the bike. Not sure when you emailed us, If it was within the warranty period we would have sent a replacement pedal free of cost. These folding pedals are commonly used on many folding bike brands and are generally very strong and are also standard size pedals so can be easily replaced with any pedal. Sounds like The derailleur just needs to be adjusted and chain will be fine and stay on as well as the fenders which can be centered right over the tire and be fine. We ship these 7-speed folding tandems all over the country and people love them and have no problem navigating whatever hills or surfaces they encounter and really enjoy the independent pedaling feature. If you have any questions or still need a replacement pedal, please feel free to contact us. Thanks, Alan


