GreenSky does not protect the consumer, gives all the money to the contractor and does not investigate the contractors well, REBATH HEAVEN entered my house offering great service, the project was 2 bathrooms, flooring of the entire house and patio for $ 35k which would be financed through GreenSky, REBATH HEAVEN turned out to be a scam, they broke my bathroom and master bedroom, they started doing everything wrong, and when they were complained about they got lost, they did not finish the job, in fact they closed their comapany. I had to finish it myself by my own means and after 6 months of investigation GreenSky decided to charge me 21k for that scam. For me both Rebath Heaven and GreenSky are scammers.
TC
Thomas C.
They changed principal and payment…
They changed principal and payment terms. Tried to overcharge principal. Scammers of old people.
EJ
eddie J.
HORRIBLE merchant service
Horrible merchant service. I am contractor that does between 1.5 - 2 million a year in financed sales and I spent hours filling out forms and got approved to use Greensky. I signed all the esign docs, gave them banking info, and obtained an account number. Didnt hear from them for a month and reached out to when they would be calling to walk me through thier process. Customer service agent said they had me in wrong category as not approved but I was approved and would take few days to correct but could use them in meantime. I spent about an hour on the phone with her getting the details I needed to unleash it to my sales team. I then spent two hours training my sales staff how to use it. Yesterday had three sales and all three times they couldnt use system. Call today and account was terminated. Why? I dont know but I utilize three national brands anyway for my lending needs. What bothers me is this company is complete time waster. If your a contractor needing financing for your clients I highly recommend Enerbank, Synchrony, Watercress, or Service Finance. The costs are lower and customer service is by far better. They have ONE decent plan I could of used as a backup to my main lenders, which is why I even bothered, but the fees are incredibly high in my opinion. I am 33 years in the business of contracting and offering financing to my client base and I can assure you I have never received such poor and inept customer service.
KG
K G.
This company tacks on late fees and…
This company tacks on late fees and then claims they cannot find anyone to help you. They transfer you around and claim they can’t find anyone to help you. Get put on hold for an hour with them just checking in to tell you they can’t find anyone who can help you. DONT SIGN UP WITH THEM THEY ARE PREDATORY. Will be call the attorney general for consumer complaints and looking into court.
SA
Sarah
I am being charge 170.00 a month just…
I am being charge 170.00 a month just for interest. So I went to get larger amount on my credit card so I could pay off this loan. Come to find out that they will not accept credit card payments.!!! WTH! I made the mistake of signing a tablet. I was no aware of the loan and the tactics for one month after I signed the tablet. My floors were already in by that time. I just want to pay off the loan. I feel so stupid for allowing this to happen and listening to the sales person from Refloor.
JG
Jeannette G.
Go to the Better Business Bureau…
Go to the Better Business Bureau website. That will tell you everything you need to know about this scam lender
SK
Steve K.
Stay away from Greensky
I am in the process of replacing 6 windows in the house I bought for my son and daughter in law. The house is 120 years old and the windows in question are all in very poor shape. I brought in a local window contractor, got measured and got a price. I agreed to the price then they offered me 0% for 24 months financing. OK, I can easily afford that, so I signed up for it, paying 40% down. In rounded numbers, the cash price was $9,500 and the down payment was $4,000 leaving a financed balance of $5,500.
Word of Warning #1: Don't ever sign anything on a tablet the sales person gives you. You don't get a copy of what you supposedly signed until much later and for all you know you could be signing your own Death Warrant.
So, about 2 weeks later (after the 3 day cooling off period has expired) I get a package of documents from a company called Green Sky. They approved me for $11,000 and then enclosed a Truth in Lending Statement saying I had borrowed the full $11,000. The "Amount Financed" box of the Truth in Lending statement clearly read $11,000. I contacted them and verified that they had already sent the $5,500 to the builder, depriving me of any opportunity to withhold payment until the job was satisfactorally completed or had even begun (it had not, in fact the Contractor was till in possession of my down payment check just setting it up in their books). To add insult to injury, according to the Contract I had to repay the full $11,000 within the 2 years to qualify for the 0% interest. If I didn't, the Truth in Lending Statement said I would pay 18.83% interest (but I, being an accountant, did the math and the true interest rate is closer to 34%). Not only that, but the $5,500 I had contracted to borrow mysteriously grew to $11,000 over the 2 year interest free period, at an interest rate of around 32% which was not included in the APR or anywhere in the calculations.
Word of Warning #2: Don't believe anything that isn't in writing. The Judge won't, so why should you? Both the Contractor and Greensky confirmed to me that the $5,500 had already been paid and when I asked about the OTHER $5,500 they both told me that the Truth in Lending Statement is detailing the costs as if I borrowed the full $11,000. But, I replied. I am not, and the Truth in Lending Statement clearly states "$11,000 is being paid to {the Contractor) on your behalf." So, given that the Truth in Lending Statement is misrepresenting the amount being borrowed, the amount being paid to the Contractor and the interest rate, just what in the Truth in Lending Statement is true? They wouldn't answer that question.
I put a stop payment on the down payment check, contacted the builder and told them to cancel the contract and I would be glad to explain all this to a Judge.
KB
KrisLynn B.
Web site doesn't work and customer…
Web site doesn't work and customer service is not able to provide any service. Terrible company!! Don't trust them, very difficult to work with!