GreenSkyReviews of greensky.com

As other people have said- you must release the funds if most of works has been done. But, we are still waiting for updated plans and final inspection from county and the work was done May 31st 2025. Over 5 months they have their money we don't have the work done.

1 Star — Predatory, Misleading, and Absolutely Unacceptable My father — a senior citizen — became the victim of what feels like a predatory and deceptive financing trap involving GreenSky. He never knowingly signed up for a GreenSky loan. A Terminix representative took his bank card under the claim that he was setting up automatic payments directly to Terminix. Instead, my father was secretly enrolled in a GreenSky loan he had no knowledge of and did not consent to. My father only learned about GreenSky after letters started coming weeks later, claiming he owed payments. At that point, he felt he had no choice but to pay, because the account was created without his knowledge and he didn’t want to risk damage to his credit. For over a year, GreenSky drafted money out of his bank account — and in many months they drafted twice: the regular automatic payment, AND a late fee, even though he never even knew he was in a loan program to begin with. To finally escape this nightmare, on September 8th, my father paid $2,658.58 in a single lump sum just to be done with GreenSky — after already paying monthly for a full year. The day before, on September 7th, the regular automatic draft of $187 came out as well. Then, on October 10th, GreenSky emailed my father saying that fees were being waived and he would receive a refund check due to a credit balance. We took that as confirmation that the nightmare was finally over. But no — it continued. On November 14th, GreenSky emailed again, claiming my father’s account was late, as if none of the adjustments, payments, or their own written promises meant anything. Not only was my father signed up for a loan without his knowledge, he was then charged, penalized, double-drafted, and pressured into paying off a loan he never agreed to — only to be told later he had a credit and a refund coming, and then immediately told his account was “late” again. This is beyond unacceptable and feels intentionally designed to confuse and pressure older customers who trust service companies inside their homes. If this is how GreenSky operates — allowing contractors to sign unsuspecting seniors up for loans behind their backs, taking payments for over a year, drafting late fees on top of automatic payments, and still sending “late” notices after admitting a refund is owed — then consumers should stay far, FAR away. I would strongly warn anyone, especially senior citizens, to avoid any contractor that uses GreenSky financing. Based on our experience, it feels predatory, misleading, and financially damaging. We would never recommend GreenSky to anyone.

BEWARE Horrible . They will release all funding at contractors request without checking with customer even when work was done poorly, and incorrectly Work with green sky and you loose all control over contractor accountability. Green sky works for the contractor not the loan applicant.

I wouldn’t recommend them to my worst enemy. Most of their customers are unhappy with their experience with GreenSky (1.7 stars on Yelp, 1.5 stars on TrustPilot, 2.1 stars on CreditKarma, 1.1 stars on the BBB ) Their employees are burnt out and stressed out. (3.2 stars on Glassdoor with the lowest reviews coming from customer facing roles). Even the merchant have left quite a few negative reviews. Their loyalty is to the money. (1) App Process & Merchants Preying on the elderly Merchants will have older customers fill out loan applications w/out fully explaining that they are submitting a hard inquiry credit application. Underprepared Merchants will refer potential customers to GreenSky w/out providing them the required information needed to start an application, leading to phone tag or extended application time. Misinformation It is apparent that the salesmen that are pitching these GreenSky loan are either not doing their training (ex. not being prepared with the required information for the verification & application process) or are intentionally misrepresenting the loan terms when explaining them to the customer. (Ex. Advising the potential customer that they have a “no interest, no payment” loan for the first 12 months. Failing to explain that the customer would need to pay back the loan in full within those 12 months in order to avoid paying interest as 24.99%) Unethical Practices Allowing a spouse or family members to submit applications on behalf someone else. Stating they can not leave the customer’s home until they receive a payment from GreenSky Insisting that customers activate their GreenSky account’s before they can receive their copies of their loan documents. Charging the customer’s account before the customer can receive their copies of their loan documents. ——————————————————————— (2) Customer Service Customers Not Receiving Statements During the application process, customers are sometimes automatically placed on paperless billing leading to missed statements and missed payment. Limited Service for Non English Speaking Customers If you don’t speak English, you are SOL. There are a limited amount of bilingual Spanish agents & the only translation services offered are Spanish. Automated System The automatic system is overly complicated… that is one of the most frequent complaints. It’s just as big of a pain for the agents. Communication * Statements are confusing. Redundant information, nonsensical format * Payment confirmation email should be sent after funds are pulled from the bank (which can be 3-5 business days after payment is submitted) * Merchants are providing different information than agents

This is the worst credit company I have ever had to interact with. Andersen Windows had my father take out a loan through Green Sky for window replacements. My father passed away and my brother and myself are trying to settle the account. We just need a payoff amount, loan number and payoff address. I ve wasted hours on the phone with them while I jump through hoops with the first person who says they will transfer me to an account specialist, only to get to an account specialist who won’t help. We have provided them with all the required documents to attend to the account on our fathers behalf but still get the same run around getting passed from person to person ever 15 minutes. I am very sure they are playing a stall game so we miss the payoff deadline. We are getting a lawyer involved.

Guess I don't have to say much, It is pretty much covered in all the other reviews I have read. Not worth doing business with. They charge you interest at a drop of the hat.

On June 28,2025 I used the automated system to pay bill 331.87. On July 1,2025 They took the amount of 666.07. I know that I did not agree to pay that amount of 666.07. On today July 2th when I called in to ask if we could fix it because I know what I wanted to pay 331.87, the representee was not helpful, She had me on hold for a long which she did apologize for but then the phone hung up and she did not call back and I know she have my number because of the verification of the caller which she done at the beginning of the call. I would like to get the other half of my money back.

I paid a 30K roofing bill to greensky within 1 week of the job completion. 2 YEARS LATER THEY HAVE NOT CONTACTED THE CREDIT AGENCIES TO HAVE THE LOAN TAKEN OFF OUR REPORT. THEY SUCK LIKE NO OTHER.