Greenhouse MegastoreReviews of greenhousemegastore.com

Free shipping isn’t free when you charge 25% more for items, took ten days to get Seattle from Illinois, and then ship the wrong item. All around a failure if you ask me. The customer service, however, was great. Easy to understand, polite, and efficient at processing my return. Best part of this business. They must do this a lot. It’s unfortunate, however, that their mistake in sending the wrong item has just cost me 4 hours labor and 500 Leyland cypress starts. Minimum that cost me 1000$. That, I can’t look past and won’t use this outfit as a vendor anymore. As a small business I can’t afford these kinds of issues. I’m blown away at the fact that the label and barcode are right on the case of pots. How in the hell did this get passed QC for orders? One box, one barcode, one packing slip, and y’all can’t even get that right????? And then the icing on the cake. “Do you want us to send you the correct ones?”, I was asked. No discount, no offer of paying expedited shipping charges, …… We screwed you over now deal with it seemed to be their way of righting their wrong. Well, 🖕🏼

I ordered from Greenhouse Megastore and though they did not communicate with me on my order status they promptly answered the phone and answered my questions when i called. Also got a nice discount and product arrived timely enough. Can't complain.

Terrible shipping rates. Only purchased two sets of inserts on 01/11. Received one and was sent email that second set will be shipped AFTER 02/20. Will use other websites from now on.

Got one of three items , then I got a message that one item ( which I paid for is out of stock , and a month behind in ) . Wow not sure but seems shady at this end of the greenhouse . Sure if I would of known that, I would of looked elsewhere. Ive ordered before and was happy , guess I'll look elsewhere next time .

Excellent experience from ordering to receiving. We will definitely use them in the future!

Just ordered from Greenhouse Megastore again and got the same great service. River 217 443 0600 is a really great sales rep who found what we needed even though it was shown as out of stock. Price and Free Shipping was a bonus.

I ordered two item from what I thought was an experienced/knowledgeable sales person (Sarah). I had thoroughly explained what I wanted and how they would be used. Both items that were sent were incorrect for the application as determined by the directions on one and usage on the other. I will look for a seller/Co. with more knowledge and better trained sales people.

absolutely excellent! they have the best prices on plastic nursey pots, 1020 trays and much more. it’s also easy to qualify for free shipping, which is very quick via FedEx. Greenhouse Megastore continues to be my go-to for all things nursery and houseplant related.