Green Home SystemsReviews of greenhomesystems.com

I signed up with GHS in March of 2023 for a roof replacement and solar. The communication with GHS is terrible they do not want anything in writing, I will send them email's and will get a phone call back days or weeks later. The roofing project was a total debacle. I have a 2000 sqft house and the roof took 25 days to tear-off and install. I told GHS during the contract signing I wanted a licensed roofer, no problem they told me we only use licened professionals. I signed the contract on March 15th and was told I would have the solar turnd on by July. The roof installation started June 5th and ended on July 10th 2023. In the months leading upto the roofing project started I asked to see the roofers license, GHS told me they will get it to me. During the 25 days of roofing I asked almost daily for the license, silence for days from GHS and when they did responsed, I was told they will get it to me. The demo of the roof was taking so long (10 days) and performed so unprofessionaly that I asked for a different roofer before the demo was completed, GHS told me no. When the roof was finally finished I performed a quick walk through of the roof and found many exposed nails. I called and emailed GHS about the nails, no reply for weeks. With the first rain the roof leaked is 3 locations. GHS finally returned my email's once I sent in pictures of the leaks. I was still asking for the roofers license GHS finally admitted, Louis the roofer does not have a license. GHS offered to send out a licensed roofer to inspect the roof, 5 minutes of looking at the roof he told me the roof was installed so poorly the entire roof will need to be replaced. GHS told me they will replace the roof however, I have been waiting over 2 months nothing has happened. I am done with GHS, I asked for the contract to be canceled, they agreed. Three weeks later and I still do not have a signed release for the contract. GHS has a revolving door with employees, during the roofing project I had 3 different Project Managers over the 8 months with GHS I have had a total of 5 Project Managers. GHS is very sloppy with the paperwork. The permit they pulled with the city for the roof does not have the correct roofer listed. GHS did not follow-up with the city for the inspection of the roof, no inspection was performed. Edison has sent me 6 non-conforming notices for the solar requiring amendments to the solar array. I am extremely unhappy with GHS because this project has gone on for so long that I will need to find a new solar installer and I will most likely lose the NEM2 status. Almost 8 months with this incompetent company and I am left with a leaking roof and no solar. Do not use GHS!!! Worst home improvement project ever.

I had a great experience with Green Home Systems. Their team, including the project manager, sales manager, and installation team, provided timely updates and excellent service. The installation team installed the solar panels with care and effectiveness. I highly recommend Green Home Systems for their professionalism and commitment to customer satisfaction.

Bad Company to do Business With!!! Green Home Systems, formerly known as Green Home Technologies, established communication with our company a few years back regarding the prospect of installing their solar systems on Green Home's customers' properties through a mutually beneficial contract. Green Home relies on local contractors for the installation of their solar systems because they don't have a contractor's license in the state where the client resides. Nor do they have any relationship with the utility companies and the electrical inspectors. In the beginning, everything was working out. Jobs were coming in and completed by my company, Invoices were paid on time. But as we progressed up until now, Green Home has delayed payment, more often than not, for my services which caused me to break our contract agreement. Our contract stated 30 days net, NOT 90 or 120 days past due !! I have contacted Green Home several times about the PAST DUE invoices with them telling me several lies and eventually no response at all. I currently have several invoices that I will have to just write off. I have placed Mechanics Liens on the customer's properties because of the past due invoices and I'm in the process of filing suit against Green Home for collections of the past and present unpaid invoices as well as a Breach of Contract. If Green Home will just pay me the amount owed, I will release the liens against the homeowner's property, and this will all go away. Just a heads up regarding anyone planning to do business with this company!!! I've done a little research on this company (too late) and found that I'm not the only subcontractor that Green Home has not paid for the services provided. There are a LOT of contractors from various states that have not been paid for the installation of Green Home System's solar equipment. I wish that I had investigated this unethical and corrupt company before I decided to subcontract for them. Subcontractor Beware, unless you don't mind paying your crew and not being reimbursed for the money you shelled out !!! Check for yourself their reviews on the many websites available. Buyer Beware, unless you can afford to have a lien placed on your property by the unpaid subcontractor !! I still get calls from Green Home's clients for service repairs because Green Home will not respond to their client's needs or will not answer the phone at all. For some of them, I went ahead and performed the repair at no cost. I really empathize with these clients of Green Home Systems. One elderly woman was left in the dark and had to use a generator due to equipment malfunction. She tried to call Green Home several times, and on numerous days before calling me. Save yourself a headache and go with a local solar company in your area!! A note to Green Home Systems... It is recommended that Green Home Systems improve its business ethics in regard to its treatment of its customers and subcontractors. This would demonstrate a commitment to fairness and ethical standards that are essential in the business world. By doing so, Green Home can establish a reputation for being a trustworthy and reliable business partner, which can ultimately lead to increased customer loyalty and profitability. It is essential for all businesses to prioritize ethical behavior and to hold themselves accountable for any shortcomings in this area, in order to maintain a positive reputation and build strong relationships with customers. Word of mouth is your best advertisement !!!! Why would you want to destroy that ?? Reply from Green Home Systems Oct 27, 2023 Steve, we are looking into your issue and will expedite payment on your repair calls. I apologize for the delay. Here it is May 30th, 2024 and I am still waiting on my overdue payments. I have called, texted, and emailed this company on several occasions and they continue to ghost me. The liens on these customers properties of Green Home will continue to exist until ALL invoices are paid in full.

Solar power a must have now and the future. I was just scrolling thru my I pad this past spring looking for nothing particular, especially not for solar power info. Came across an ad by a solar power company, GHS, and it intrigued me enough to dig deeper. The last thing on my mind was to talk with a GHS rep out of California. I live on a family farm in Illinois. To trust anything online is risky. Anyway, I moved forward with my inquiry and soon afterwards was discussing solar power with a GHS rep on the phone. I think you can tell when you are talking with someone you can trust and this individual was all that. Not to get to windy, I dealt with three very trustworthy and knowledgeable individuals and before I knew it the ball was rolling to have a GHS solar system installed on my farm. TOTALLY turn key on my part, GHS took care of EVERYTHING! Within 3 months, I had a system installed that powered my entire farm. Imagine free A/C in the hot summer months. I’m done. Just do it is how I end. And led GHS do it!

The process to purchase solar panels came easily as my electric bill almost reached $700/month at one point so I had to take action to lower my costs. The planning process wasn't always perfect as my original project manager left the company halfway through the project, however, the job was completed with a slight delay and wasn't too much of a hassle. The panels are organized well on the roof and the wiring and boxes on the outside of the house look clean. I had a new electric panel installed and that is now setup nice and neat compared to what it looked like with the old panel. Now that everything is up and running, I have seen a dramatic decrease in my electric bill and the cost has gone down to $150-250/month compared to $500-700. Extremely satisfied with this outcome and would highly recommend other homeowners to purchase them as well.

Our system was installed almost 7 years ago and has been doing its job ever since. The planning and installation went according to plan. I only wish we could have had the room for 1-2 more panels to further offset our utility bills; but there is only so much room. Our utility bill has dropped about $200/month and that is nice. Overall I am very satisfied with the whole project.

Edit Update 11/19/23: Over a month has gone by and still no word hard to believe it's that hard to issue a check? -Does not honor their own contracts it's been months since my PTO has been awarded and I have yet to receive my cash back offer that was contracted -I have been ghosted since the loan company paid green home -Engineering department can't do simple math if the panels will fit with the fire code set back had to take the system off and remove 6 panels and now I have bolts through my roof with roofing mud

The solar products are outstanding. We really like the the mobile l App that allows us to stay in touch as often as we like. The warranty is the best but the service was horrendous. It took over six months for the repair to happen so that the system could function correctly again. When the ten minute repair finally happened, and in a month not needing to buy electric, it made us appreciate not needing to pay the several hundred dollars per month that we used to pay. Our system was built in 2017 and I still have good memories of working with the sales personnel and was thoroughly delighted with the installation crew. We were pleased with Green Solar and highly recommend your consideration to purchased their products and warranty as the best in the industry.