Green Home Systems is dedicated to helping home and business owners achieve energy independence by providing the highest quality solar products and the most comprehensive customer service experience possible.
Green Home Systems (greenhomesystems.com) has 172 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
greenhomesystems.com
Website
greenhomesystems.com
Category
Energy & Power
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 70% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The positive reviews are fake. Reread them and you can tell. They are lying about the BBB rating. They only care about their bottom line and ignore you once they install the solar. They push for bad panels just to be able to sell them faster. Absolutely horrible company! Very unethical and unprofessional they lie about everything. Pay attention to the one sided horrible contract! Do not sign it! They should be ashamed of their business methods.
LB
Lacey B.
Lack of communication
Ordered an expensive upgraded part to our solar system since their monitoring became obsolete less than 2 years after purchasing a 50k solar system. Another $1200 to allow us see how our system is performing. Purchased in January to receive in the mail in 10 days. Questioned the company a month later and received no response. Reached out 2 weeks later threatening to reverse charges before I received a response that the product was back ordered. Almost 3 months later and product or services have not been rendered. Would not recommend.
BH
Brenna H.
This far my experience has been A1! I'm excited for this opportunity to be apart of something so cool!
Thus far my experience has been a1
CJ
CHARLES J.
So far everything has gone smooth
So far everything has gone smooth. From the presentation, tax credits, planning, and Finance.
Already talked to planning and engineering. Can't wait for the install.
PL
Patrick L.
So far very good waiting for…
So far very good waiting for installation.
Response from Green Home SystemsJan 13, 2024
Patrick,
Thank you for sharing your positive experience so far! We're delighted to hear that you are satisfied with our service.
LH
Lynn H.
What I wish I knew before hand and you should know
What I wish I knew before hand and you should know
Read the 1-star ratings in reviews, as they often will tell you a lot about whoever you’re looking at.
Green Home Systems Inc is not BBB accredited and F rated even though at the time GHS claimed 5 stars and accredited
GHS site says 5 star Trustpilot but it is 3.6 and sinking. If you look top of this Trustpilot page on GHS says
“We’ve found out that this company has been displaying Trustpilot content incorrectly.
This includes displaying the Trustpilot brand in a misleading way: like our name or logo, TrustScore, star rating, widgets, reviews, and other brand content.
We take the integrity of our platform very seriously. When we uncover misuse, we take action and alert our community.”
Before signing a contract , print it off and let a lawyer read it, will be worth the money, I regret I didn’t do it till after signed.
Do not leave anything laying around where it might be stolen. With most all subcontractors this is not an issue As of 3/16/2024 still waiting on a check for tools stolen, and gas line inspection
lose wires in breaker box I had to tighten and reinsert into breakers after they left. Lucky no fires
Look up solar help sites like Solar Review, Solar Neighbors United, and anyone else you can. In my state Illinois Solar Education Project
April 2023, was when they offered to place on ground.
As of 3/21/2024, not totally done. Was told getting consumption meter installed
Finally got consumption meter delivered on March 29th still not installed and still no reimbursement for stolen tools
June 3, 2024 consumption meter. Now 11/09/2025 still not installed,
They agreed to pay for stolen items. As of 11/09/2025 still no money. So many things like others have said here that never came to fruition.
F rating & not accredited with BBB and not 5 star as they claim with Trustpilot, only 3.6
Trustpilot also say
“We’ve found out that this company has been displaying Trustpilot content incorrectly”
Now 11/09/2025 still unfinished, Carbon Solution Group just sent out a real contractor to inspect and approve my system for rest of Illinois Shines rebate. Seems the people who installed it (and cut through gas line and stole tools ) wasn't licensed to do it so and licensed inspector had to come out.
AK
Amy K.
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY. This company is based in California but sells project throughout the United States. Once the project has been sold to the customer, they source a local contractor nearest to the customer to complete the installation. At first they are knowledgeable, accessible and responsive, but once the project is paid for by the customer and/or the customer's funding source, they will ghost all other parties involved and DO NOT pay the subcontractor for the work that they completed. We are a subcontractor that worked for them for about 8 months in Northern Illinois and are owed several thousand dollars for projects completed months ago. Their solution to the problem "do more jobs for us and we will use that funding to pay you for what we owe you" HUGE RED FLAG. Every person that we had an established working relationship with is no longer with the company because they were all let go and replaced with project managers that DO NOT know what they are doing. Do not believe anything they tell you in the sales pitch, so that you can avoid getting taken by this company. DO NOT DO BUSINESS WITH THIS COMPANY. Any bad reviews on this company are probably the most accurate, believe them.
Response from Green Home SystemsJan 10, 2024
Our team is currently investigating the specific details of your case, and we aim to rectify any outstanding payments owed to you. We understand the importance of fair and timely compensation for our subcontractors, and we apologize for any lapses in this regard. Our Accounting Specialist will be reaching out to you.
Regarding the changes in personnel, we acknowledge that transitions may impact the overall experience. We are actively working on improving communication and ensuring that our project managers are well-equipped to handle their responsibilities effectively.
We genuinely value our relationships with subcontractors, and we want to make things right. We are committed to open dialogue and finding a resolution that satisfies all parties involved.
BR
Brenda
They were great from start to finish
They were great from start to finish. Great people to work with.