Green Beast GamingReviews of greenbeastgaming.com

Terrible, truly awful, I tried to communicate with them and they never responded, this and they listed my package as being shipped, cause I wanted a refund if it couldn’t be sent by a certain day. They just shipped it after I opened a UPS claim on the package thinking ups had gotten it and the fact their website said shipped. This company is terrible I’ll never recommend, or do business with them again, save your money go somewhere else.

Ordered a computer wanted to make changes to upgrade the next day and no response I have emailed several times it’s been 10 days and I don’t have a tracking number. Going to refuse shipment and get a refund. This is no way to do business.

I bought an expensive computer and it broke after a few weeks. I've been trying to contact them for weeks for repair options and they have not responded. I cannot get a hold of them at all.

7 weeks since my initial request requiring servicing an audio problem and I have not recieved any sort of email or communication from them since. This is affecting not just my headphone port but my USB devices as well. Really not impressed atm.

I feel embarrassed I didn’t read these reviews before buying. I feel taken advantage of. They sent a broken GPU and 3 months later they have not sent any information on how I can return it. I messaged them multiple times with no resolution. I am starting to think they intentionally delay with customer support or are so overwhelmed with refund requests that they have no idea how to help so many people they have let down. Regardless, what they should do is pause all order placements until they can catch up their losses. But since they willingly accept peoples money and do not give refunds readily or have any responsive customer service as promised on their website, it seems fraudulent or at the very least unethical business practice. Disappointing for my first gaming PC and for wanting to support this small business. I regrettably have to say: please stay away from this company. From my experience, they have not kept their promises.

It said it was arriving August 18th its now the 27th and they said its still NOT EVEN SHIPPED it apparently takes 20 days to build a pc which is stupid we contacted them and not answering not even a update in the last 10 days! This is so frustrating it was going to be my first pc im pissed off.

Why You Should Never Buy from GreenBeast Gaming GreenBeast Gaming is completely unreliable and unsafe to buy from. I personally spent $2,000 on an order I placed on June 3rd, which was supposed to arrive by June 17th—but I never received anything. Even after the company cancelled my order, I still haven’t received a refund. I had to submit two separate disputes with my payment provider just to try to get my money back. Despite sending all the required proof, GreenBeast Gaming ignored my requests entirely. Their lack of communication and refusal to refund my payment shows they don’t care about their customers at all. In short: • They may cancel your order but never refund you. • You may have to fight through multiple disputes just to recover your money. • $2,000 can disappear instantly with no resolution. • Orders may never arrive even when promised on a specific date. • Customer support is non-existent. Do not order from GreenBeast Gaming. The stress, lost money, and frustration are not worth it. Avoid this company entirely.

Our guild crowd funded to get a guild mate a computer. I placed the order on June 6th, 2025, the email indicated delivery date between June 18th-24th. I got an email probably a week later saying the parts were being pulled, then an additional email on June 15th indicating the PC was being built. On July 6th, after getting no further updates I reached out via email - no response, I tried reaching out again via social media and additional emails, still no response. July 17th rolls around and I finally get a tracking number for UPS. A week goes by the tracking still isn't updated. I reach out again, no response. I tried reaching out directly via email, Instagram, the website, everything, I had other people try reaching out, and just got radio silence. I look on the website on July 31st to see if I got any response via that chat portal and stumble upon an "update" from the company (still no direct contact from them about my order specifically). The stated on the website, "We sincerely apologize for delayed service. Please rest assured we intend to complete all placed orders, warranty requests, and reply to all chats ASAP. You can request a refund of your Express Shipping, or your order at any time before it's received by UPS/USPS/FedEx. We're currently going through a 2nd location change within a year. Staff is currently unavailable while we're moving production and inventory with as minimal capacity loss as possible. We're looking forward to an exciting new future, and expanded capability that will enable us to provide a high level of service to a much larger customer base. We've Extended out July 4th specials for all orders placed June 27th-August 1st. It is our intention that everyone who experienced a delay will get a machine better than the one they ordered. Best Wishes, GBG" At this point I had already filed for fraud with my bank, and it's now 8/12/25 and I just got notification that they cancelled my order, but they still not a single time responded to any of my messages. If they knew they were moving locations they should have been upfront. They've held onto $1300 of money for over 2 months with no valid excuse for the lack of communication. You're a company, you can send a mass email, you can address this issue on social media, you can do SOMETHING to communicate to consumers. Not to mention how they hide in tiny print that they are refurbished, it's not obviously advertised that way. This is a shady company and I would never recommend them to anyone.