Great Southern BankReviews of greatsouthernbank.com

I received our letter stating the closure of our local Morayfield branch. I rang twice to request answers as to why and was hung up on both times. So I attended my branch on Friday to Withdraw all my money and asked the lovely employees where they would now be working (as it was stated these staff would be relocated to other areas) only to find out these people are now Umeployed!!! What a disgrace! Now yr forcing me as a Veteran PTSD sufferer with severe anxiety to battle the Bruce Highway to travel 25+ minutes (depending on crashes and traffic) to be only able to use the nearest branch at Northlakes? I will be looking for a New Bank one that doesn’t lie to its customers!

I just moved to Australia from Denmark and wanted to open up a bank account. I entered Australia on a partner visa. I went to Great Southern Bank and received "help" from Charley Dixon. She didn't know how to open a bank account, so she sought help. I filled out a bunch of forms and she took my ID and said I could expect a few days until everything was setup. More than a week later after not having heard a thing from them, I call Great Southern Bank and ask them for an update where I am told that they don't open bank accounts for people on my visa. I was also told by the lady on the phone that she could see my application had been denied. The fact that I haven't been told upfront when I first entered the bank that they couldn't help me and then I have to wait for so long without hearing from them, even when they are sitting with the result of my application. The service level I received is a joke and extremely unprofessional. Maybe we just have high standards where I'm from, but come on!

Great Southern Bank is the worst Australian bank ever and they should be closed down by ASIC. They will take your money and rip you off at every possible opportunity. They have absolutely no morality or common decency. Never ever bank with these people unless you want to be bitterly disappointed and upset.