Great Southern BankReviews of greatsouthernbank.com

Wow only one person had 5 stars everyone else 1 star so you better fight the fake review of 5 stars hahahah

Great southern bank Melbourne Vic Australia .

What a disappointing experience. I have a great credit rating but was declined without any explanation. I requested an appeal and got a very blunt email saying that their decision is final. I would not recommend them.

Applied for a business transaction account after seeing online that I could “apply and be banking in 5 minutes.” In reality, the application took considerable time, and after several hours with no update I contacted support. Without my request, my enquiry was escalated as a complaint. The following day, my application was declined with no explanation or prior communication. Very disappointing experience. The onboarding process does not reflect what was advertised, and the lack of transparency makes it difficult to trust the service.

I have been with this group for 40 years & have seen many changes, but their decision to close bonus savings accounts & not notify customers is reprehensible, deceitful & unprofessional. Do NOT bank with them!!! I am now moving my money out & will happily close my accounts.

Since my cc was transferred from citibank to gsb last year i have been unable to use it. Gsb cannot provide paper statements. They cannot provide email statements. I cannot use the app since in order to logon they need to send a pin number to my phone and it does not arrive. Customer service cannot tell me why. I have no way of finding out my balance except via phone call and a special request. With time spent in a queue and the extra verification steps required due to the inability to send an OTP this will cost me 20 dollars each time. I am stuck overseas with no way of buying a plane ticket online. ( No otp arrives). I cannot stress how appalling the service from this bank is.

i wish there was one in negative - absolutely pathetic . I filled up application for a car loan and saved it as i didnt have all the documents to upload . The System Error just submitted the application and i did get a declined email . My Credit rating is excellent, i was not only surprised but extremely frustrated and when i called they failed to disclose why it got rejected ??JUST RUN AWAY FROM THIS BANK.

My son applied for a personal loan roughly 4 weeks ago and have received no information even though it says 24 - 48 hours approval. We called after a week and a half and we're told it hadn't been processed. The lady assured us it would be escalated but we still have not heard anything. It's very inconvenient being without a car awaiting finance that should have been processed weeks ago