Great Jones Property ManagementReviews of greatjones.co

We had to call Florida numerous occasions because your system was down, or at least what we were told when we signed the lease and they said it didn't go through. Then the lady said utilities are put on acct with our rent. Just pay it on the internet. We prefer in our name, but after weeks of confusion, we got in our name since we were told conflicting stories. Then we go to pay rent, and you charge us $46. No one has given us an alternate way to pay. Please help us. As far as the house, it's being well kept, and clean, but had maintenance over to fix the dishwasher. It's older and needs replaced badly. I'm sorry for being critical, but things things need addressed.

My experiences as a tenant and even as a possible tenant with Great Jones have been nothing short of fabulous. Janice was incredibly helpful and knowledgeable and kind while I was searching for a home and Dennis has been exactly the same since I moved in. Every question or concern I've had was taken care of promptly and with great attention. If you're looking for a property management company that truly cares about you as a person, look no further.

I've only been working with great Jones for the past few weeks and I've been renting out the property for only a week but so far it's been pretty good they've been able to answer all my questions as well as make the whole process for moving in and setting everything up fairly easy and simple. when I first moved in I had a couple of problems with maintenance but they were able to quickly resolve them to my satisfaction I would definitely recommend someone using great Jones for renting.

I give great Jones a five star because. When I apply online everything was very understandable and easy. My original moving date was March 1st but as I went in I found some mental issues. So I contact great Jones that with them on the issues and everything was done on point so I was able to move in 2 weeks later. So they're after as I was in a couple of more money is just came up. So I contact Grace Jones to let them know and they took care some of issues but then stated that the my issues what's my responsibility and they explain why. At first I didn't understand because I felt like that if I pay rent then they should take care of everything. But like I said they explain it I understood so everything worked out great and once again great John is awesome place so I give them a 5-star.

Everytime there is an issue they seek to solve it immediately.

It has been a pleasure to work with GJP, I must mention two people who where of a great help to me Robert and Ali out of Florida. They where of tremendous help in making it possible for me to move into a home. They were attentive and understanding and walk me through the process. They even answered my concerns after work hours by text. So I give GJP the Hulk clap which is great hand clap. Ok, now the only reason I didn't give them five stars is not their fault understandably, getting approval from owner to take care of issues with property has been slow. Other than that great job. Hope to be with you gals and guys for a long time. Thanks again Ali and Robert.

The property representative was on-time and courteous. The issue I requested be assessed was done so in timely and competent manner. I’ve not heard back as to when or if the issues will be resolved which I was informed would happen within 24 hrs of survey.

So far so good at least they try, when you take over so many properties we know that it's hard to figuire out, (what the other guys did) Personally Steve fixed something that if we had not kept at bay for a year ourselves, and dont get me wrong there been a dozen maint ppl look at this problem, and no one wanted to take on the challenge, with the exception of Steve, so this fix alone was a major for us and the home owner..... as no doubt had this drain not been done you would be looking at replacing the floors again, So kudos to Steve and his helper, and in the future if its possible please send him for any of our issues, he does what he says he will do, and is a man of integrity, so he was no doubt making Great Jones Shine :)