Patricia
I especially love the gas heat!
I especially love the gas heat!
Response from Great Jones Property ManagementNov 21, 2022
Patricia, we're glad you had such a wonderful experience with us!

Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. For too long, property management has been something to endure, not enjoy. We’re taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. So property investors can thrive. So residents can love where they live. In everything we do, we want to change property investing and management for the greater.
Great Jones Property Management (greatjones.co) has 597 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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597 approved reviews, newest moderated first
Patricia
I especially love the gas heat!
Response from Great Jones Property ManagementNov 21, 2022
Patricia, we're glad you had such a wonderful experience with us!
Inside A Muslim H.
Multiple maintenance issues with about one as severe as Hvac system not working properly in the summer time in 95゚ to 100゚ weather and no working AC system and still has not been fixed.
Response from Great Jones Property ManagementNov 10, 2022
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Jennifer
I love my rental home , so far I haven’t had any problems with great Jones 🤗🤗
Response from Great Jones Property ManagementNov 21, 2022
Jennifer, we're glad you had such a wonderful experience with us!
Tina
Everything was great, until recently when I was provided a bill in September for utilities dating back to the beginning of the year - one of which was billed to me for a month I didn’t even live at the property, another which I already paid! I called them five times to attempt to resolve this issue, each time I was told it would be escalated and my account would not go into a negative standing. Low and behold, my account has a late fee assessed and is showing that my rent payment went towards the utility bill which is STILL not corrected. I’ve exchanged dozens of emails in addition to the phone calls, all of which have either been half-correcting the issue or disregarded the issue altogether. The handling of my account is extremely disappointing, which is why I have an outstanding balance now which I refuse to pay until Great Jones corrects the billing. Highly disappointing to someone who pays before the due date each month, never late, and pays in full. All due to the mishandling of the accounting department who did not appropriately bill my account to begin with.
Response from Great Jones Property ManagementNov 10, 2022
Hi Tina, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Nadiya
We were so worried to rent with their reviews in Google, tbh, but am grateful we did. Our experience has been amazing. Every need we have in regards to repairs and maintenance, Great Jones is on it immediately. Their team is always so friendly and helpful, their communication is on point and the professionals they have used for our requests have been top notch. Application process was smooth, quick and seamless, move in date was able to be moved up for us at our request and service since has been all we could ask for. I highly HIGHLY recommend Great Jones at this point, a few months in to our rental. 👌🏼🙏🏼
Response from Great Jones Property ManagementNov 21, 2022
Nadiya, thank you for sharing your positive experience!
Zachary M.
Was First Class in helping move from out of State. More then helpful Staff.
Response from Great Jones Property ManagementNov 21, 2022
Zachary Miller, thank you for sharing your positive experience!
Wen
Good service. At great Jones
Response from Great Jones Property ManagementNov 21, 2022
Wen, thank you for sharing your positive experience!
KvngSmallz
These realty company will rob you blind. They have the house as coming soon and they already have the tenant picked out, but they still make these people pay application fees and they just pocket the money. All these property management companies are full of it
Response from Great Jones Property ManagementNov 10, 2022
Hi KvngSmallz, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.