Great Jones Property ManagementReviews of greatjones.co

I love the fact that Great Jones Property Mgmt responds quickly to complaints for repairs once it has been submitted through the portal ! Thank you, thank you so appreciated. Great Jones will follow up and get the job completed through the owner or other business liaisons to solve the problem s as well as keeping you up to date with appointment times. Great company to work with !!!

The window screens were installed. Now, I can get fresh air without insects. Thank you.

I honestly simply cannot believe a property manager company would rent out a residence with this many issues. I'm sure no licensed inspector has been in this unit.

Problems not resolved. What if I was a family member, would I get the same treatment? If I can respond in a day, there’s no reason for me to be told that the owner still hasn’t responded after weeks have went by.

I made a maintenance request through latchel. The serviceman was kind courteous told me what the problem was and unclogged the drain but told me this would be a temporary fix and that he would need to put another work order in but he wasn’t going to do that but will call the office directly to tell them what else needed to be done in order to make the problem go completely away.

I had a bad experience my move in was 3/11/2022. I didn’t have water for 6 days and the back door had a whole in it. The hot water heater wasn’t working prior to me moving in. I put in maintenance request on the online portal and it wouldn’t take my request bc the property manager didn’t put me in the system. When I asked for a credit on my account for the inconvenience I was told no. I finally got running water on 3/16/2022. The property manager Laura Nelson is rude and unprofessional. She called me back after numerous of text messages and emails on the 6th day. I had to commute an hour away to shower with my 3 small children in the cold. I wouldn’t recommend using them not professional at all. Oh, and you can only talk to them through emails and text messages.

Worst place ever put in a application only for them to never getting in contact with you constantly giving you the runaround

Ceiling leaking for 2 months and still no repair yet I received a 3 day notice