Great Basin Federal Credit Union Reviews | Read Customer Reviews of greatbasin.org

Great Basin Federal Credit UnionReviews of greatbasin.org

4.6607 reviews
Credit & Debt Services
9770 S Virginia Street, Reno, Nevada

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Great Basin Federal Credit Union

About Great Basin Federal Credit Union

There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.

Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: greatbasin.org
Website: greatbasin.org
Category: Credit & Debt Services
Location: Reno, Nevada
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Great Basin Federal Credit Union reviews

607 approved reviews, newest moderated first

Theodore
Mar 11, 2021
Excellent bank & courteous service!
Excellent bank & courteous service!
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Andrew
Mar 11, 2021
Savings & MM accounts receive awful rates but the Visa card 18% interest :(
Savings & MM accounts receive awful interest rates :( But the Visa card has a rate as high as 18% :( Additionally, when you use your Visa card you get no cash back or other benefits. To take this survey you require placing cookies on my computer and sharing customer info with unknown other business entities. Personal information going to Trustpilot A/S, Pilestraede 58, 5th floor, DK-1112 Copenhagen K and they are going to do "who knows what with that info". It would take reading all day long for two weeks to review the terms & conditions and privacy policy.
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Richard
Mar 11, 2021
The staff is always friendly and and…
The staff is always friendly and and very helpful. The atmosphere when you enter has a pleasant feeling.
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Susan
Mar 11, 2021
Excellent Staff
GBFCU personnel are always helpful and friendly. All my experiences have been friendly and professional. I really appreciate all they have done for me.
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John
Mar 11, 2021
Starting over again
Starting over again, GB helped me with my mortgage and switching account in my name. Thanks to Missy and her staff, I always tell my friend’s that if they want good care and respect move to Great Basin federal Credit Union.
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Richard
Mar 11, 2021
I am thankful for the service.
I am thankful for the service.
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Vicki
Mar 11, 2021
Fortunately
Fortunately, I do not need to go into the branch very often,but, it is always a positive experience when I do.
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Nicole
Mar 11, 2021
I very much enjoy using BGFCU for my…
I very much enjoy using BGFCU for my vehicles refinance! I have yet to have any issues and when I do need to speak with a representative, they always provide my service with the upmost respect and courtesy!
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