Great Basin Federal Credit UnionReviews of greatbasin.org

Checking and saving accounts and service have been solid for years and provide a great alternative to megabanks.

Love the diversity of staff; they all go beyond the call of regular service to be especially helpful and real. THANK YOU

I always get first class service at the Great Basin office. Employees are pleasant and helpful, and are efficient.

Thank you for all the help on the loan

GBFCU has been very convenient for me to use be it their drive-thru, on-line services, app or in-house atm. The staff have been helpful, knowledgeable and easy to work with. Their email updates are useful.

I had a awful experience with getting a Home Equity Line of Credit. The problem was the old release of property form, from the lending company didn't properly convey transfer authority in accordance to Nevada and county of Washoe requirements. No one on our side of the paper trail informed or instructed Qurom how to do the form correctly. This delayed the entire process for months! I did the best I could, but I'm NOT the lending or processing people who are paid to make the decisions for acceptance of the Title company requirements. I am obviously not that thrilled with your mortgage department. Your staff were courteous and pleasant but lending department needs more training.

I've always gotten very good and friendly service from my credit union (Great Basin Federal) and am completely satisfied. Thank you.

Went in to get some checks (which I have never needed before!) Staff was extremely helpful, they printed me out a sheet of checks free of charge AND they notarized my document for me! It was a great experience!